inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
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Post by Caleb W on Apr 28, 2014 19:49:30 GMT -8
Forum URL: clrp.proboards.com/One of my board users says that she can no longer access any of proboards (including these forums) because she is getting an error 1006, IP Address banned. She was able to view the forums up until about an hour ago, and now she only gets that error. Any ideas why this would happen or how it could be fixed? Edit: I asked her to supply her IP Address in case that's useful. It's 72.68.3.101. Here's to hoping this gets fixed soon.
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#FF6600
Apprentice of the Universe
42712
0
1
Apr 22, 2024 6:04:54 GMT -8
🎶Sossity🎶
23,959
May 2005
nhs5
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Post by 🎶Sossity🎶 on Apr 28, 2014 20:08:19 GMT -8
Forum URL: clrp.proboards.com/One of my board users says that she can no longer access any of proboards (including these forums) because she is getting an error 1006, IP Address banned. She was able to view the forums up until about an hour ago, and now she only gets that error. Any ideas why this would happen or how it could be fixed? Edit: I asked her to supply her IP Address in case that's useful. It's 72.68.3.101. Here's to hoping this gets fixed soon. Hi The admins here, will look into why the ban was implemented. Did the user take any repetitive or quick action before the block kicked in? Usually a ban is for what the system sees malicious activity. You may need to wait til the office opens, for an admin's response. Office hours are: 9-5, Pacific standard time.
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inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
|
Post by Caleb W on Apr 28, 2014 20:31:49 GMT -8
She said the only thing she did was refresh the page because there was a new post for her to read and that's when she got the error message.
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#FF6600
Apprentice of the Universe
42712
0
1
Apr 22, 2024 6:04:54 GMT -8
🎶Sossity🎶
23,959
May 2005
nhs5
|
Post by 🎶Sossity🎶 on Apr 28, 2014 23:21:45 GMT -8
She said the only thing she did was refresh the page because there was a new post for her to read and that's when she got the error message. Ahh...That's a possible clue. She may have been quickly refreshing the page or doing something rapidly over and over. These are examples of the behaviuor the system typically looks for and automatically triggers a ban. But, as mentioned, an admin will get back to you later.
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#eb7100
33409
0
1
May 7, 2024 12:17:33 GMT -8
Brian
48,129
November 2004
smashmaster3
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Post by Brian on Apr 29, 2014 7:52:30 GMT -8
Hi, Caleb W. I've gone ahead and unblocked the IP address. I'm interested in tracking down the issue that caused it because it seems to have been caused by multiple requests to invalid URLs on the forum. Would you mind telling me the username of the user on the forum who was blocked?
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inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
|
Post by Caleb W on Apr 29, 2014 9:33:00 GMT -8
Certainly. The username is arianna. That's kind of odd though. We have one main thread that we use so I'm not sure how that would happen.
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inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
|
Post by Caleb W on May 2, 2014 18:37:51 GMT -8
Hi again. I'd like to report that it has banned her again. =/
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#eb7100
1480
0
1
May 7, 2024 2:21:30 GMT -8
Craig
208,880
September 2001
cmdynasty
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Post by Craig on May 3, 2014 0:05:17 GMT -8
Does she have any add ons on her browser which is causing it? Perhaps an extension which claims to load pages faster, for example?
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inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
|
Post by Caleb W on May 3, 2014 9:42:26 GMT -8
If she does, she probably wouldn't know. I do know that she's using Windows 8 as her OS although I'm not sure if that has anything to do with it. I'll ask her what browser she's using and if she has any add-ons. She's currently not online though, so I'll have to get back to you when she does get on.
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on May 3, 2014 9:46:41 GMT -8
Hi Caleb W, The OS isn't an issue at all. But if the IP is banned again, it's because her computer is making rapid requests to the server. This would be caused either by constantly refreshing a page in a very short period of time, making multiple posts at the same time, or (as Craig mentioned) something installed in her browser that's causing the rapid requests to our servers. I'll go ahead and unban the IP address now, but if this is the second time in under a month that their IP got flagged it will probably happen again. So they'll need to work out what they were doing before the ban and we should be able to trace it back from there
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inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
|
Post by Caleb W on May 3, 2014 11:31:02 GMT -8
Thanks Ricky. I'll see what I can do. She still hasn't gotten online today so I haven't had a chance to talk with her. Sorry about all this!
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on May 3, 2014 11:32:57 GMT -8
It's not a problem, let us know what you find out when you're able to
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inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
|
Post by Caleb W on May 3, 2014 13:08:57 GMT -8
Okie dokie. I just had a chat with her and she says she's using Chrome.
She had the following extensions active at the time: Dealster, Ads by save daily, Google Docs, CoNNvertMe, Freeven Pro,. and Plus-HD-9.3.
She has since deleted Dealster and Ads by save daily.
She has disabled CoNNvertMe, Freeven Pro,. and Plus-HD-9.3.
Google docs is the only one on now.
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inherit
(??_?)
181912
0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
|
Post by CheatAreZee on May 3, 2014 13:15:15 GMT -8
Glad to hear, Caleb W. Definitely good that she deleted the dealster and the ads by save daily extensions for sure. It's possible that one of those may have been making modifications to the page to possibly put in advertising through the plugin, causing her to get banned as a result, so hopefully she won't experience the ban issue again
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inherit
202196
0
Aug 30, 2023 14:11:22 GMT -8
Caleb W
31
November 2013
skylos
|
Post by Caleb W on May 3, 2014 13:19:16 GMT -8
Alrighty. I've passed this along to her and we're hoping for the best now. Thanks for all of the help.
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