IP Address banned?

[Caleb W]

Ok. She's now getting something else:

"Uh-oh, something went wrong! Error code: 403"

And the banner ads are both working! lol.

[CheatAreZee]

Is she able to grab a screenshot of the error page she sees?

[Caleb W]

Yes! I had already asked her to because it sounded so weird. Would you like for me to upload it somewhere?

[CheatAreZee]

You can add it in as an attachment here if you would like

[Caleb W]

Oh right. I forgot you could do that. Thank you. I've attached it to this post.

Attachments:

[CheatAreZee]

Thanks Caleb W. Looks like she may unfortunately still have some malware installed on her computer. If you look under the ads you'll see the text "Ads by OnlineBrowser Advertising" -- which isn't coming from us. You may want to have her check her browser plugins again, and also will want to advise doing a full system scan with their anti-virus. I'd also recommend downloading the free version of malwarebytes and running a full scan with that as well just to ensure that her system is clean

[Caleb W]

Thank you again, Ricky. I'll tell her immediately. She mentioned to me that she had been seeing a lot more ads recently but she wasn't aware it was malware. Thanks for the link, as well. I'm giving that to her now.

[pensioner]

I have a member with the same problem, (again) I even suggested re-registering under a new board name but that doesn't work either.

[mmhmm]

pensioner, you need to start your own thread. This one has been dealt with and may not be revisited. It's also easier for the admins to deal with the issues separately.