New Registered Member Problem

[alois]

Forum URL: slammersflclan.proboards101.com

I am having a problem with a new member trying to register. First when they are on the sight unregistered, they are showing as 2 guests. Then once they register, they are showing as one member, and one guest to me. It is showing to them that they are still guest after registering and they do not have member use of board even though their account shows created in our member section. I tried deleting account and having them start over, same problem. I tried deleting account and have them close browser and delete all cookies and same problem.

[Ross]

alois said:

Forum URL: slammersflclan.proboards101.com

I am having a problem with a new member trying to register. First when they are on the sight unregistered, they are showing as 2 guests. Then once they register, they are showing as one member, and one guest to me. It is showing to them that they are still guest after registering and they do not have member use of board even though their account shows created in our member section. I tried deleting account and having them start over, same problem. I tried deleting account and have them close browser and delete all cookies and same problem.

Have they activated their account via the email sent to them?

[alois]

Yes they have each time. Google mail account I beleive.

[Ross]

It sounds like it might be a problem with their cookies. Can you ask them to ensure their cookies are set to "Medium"? (Tools -> Internet Options -> Privacy)

[alois]

Thanks, I thought about that as well. I set up a test account and had no problem. My browser security is set on medium and I beleive the other must have had their security set too high for it to accept the cookies. Thanks for the suggestion.