Malware issues

[shaxper]

Forum URL: http://classiccomics,boards.net

For several days now, I've had multiple users complaining that they are encountering malware when browsing my site using google chrome.  The individual incidents were reported here: classiccomics.boards.net/thread/746/malware

Thanks for looking into this.

[David Clark]

Thanks for the report, shaxper. Can you let those experiencing the issue know that they can report any problem ads by pressing CTRL + ALT + R on their keyboards? Doing so will turn the ad into a form where members can submit any relevant details to us.

[shaxper]

I'll pass that along, but I don't think the problem they are experiencing is with ads, per se. One got fake browser alerts, another had a program start installing on his computer, etc.

[Michael]

Nov 3, 2014 15:39:42 GMT -8 shaxper said:

I'll pass that along, but I don't think the problem they are experiencing is with ads, per se. One got fake browser alerts, another had a program start installing on his computer, etc.

Generally these are triggered by malware in the users browser itself, not specific to ProBoards. I would recommend using Malwarebytes  to scan their computer and see if the problem is elsewhere. 

[shaxper]

Nov 3, 2014 15:48:53 GMT -8 Michael said:

Nov 3, 2014 15:39:42 GMT -8 shaxper said:

I'll pass that along, but I don't think the problem they are experiencing is with ads, per se. One got fake browser alerts, another had a program start installing on his computer, etc.

Generally these are triggered by malware in the users browser itself, not specific to ProBoards. I would recommend using Malwarebytes  to scan their computer and see if the problem is elsewhere. 

It's precisely because they have anti-malware software that some of them were able to detect this was happening.  Considering that it's happened to no less than three of my users over the course of only a few days, that suggests to me that the problem is specific to proboards.  I'd greatly appreciate if you could examine the issue further.

Thanks.