inherit
159278
0
Feb 25, 2015 7:19:37 GMT -8
Emerald
Member Since 2010
346
October 2010
emeraldx
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Post by Emerald on Oct 20, 2015 7:21:13 GMT -8
Forum URL: theisleofemerald.boards.netOne member is saying the forum is dreadfully slow for her to load - she has used all browsers and still the same. I myself am having no difficulties - running fine as normal for me. Still, I would like someone to look into it, please, and see is something not right or why it is loading so slow for her. User is Pat4 and she said she is seeing this message below that she never saw before below: In the left at the bottom Im getting......... Anvil.RibiconProject.com them when Im waiting it then goes to ei.ricdn.com I cant remember seeing that before.
Thank you in advance for any assistance
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#eb7100
1480
0
1
May 2, 2024 6:40:29 GMT -8
Craig
208,874
September 2001
cmdynasty
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Post by Craig on Oct 20, 2015 7:31:56 GMT -8
Hi Emerald  Thanks for the report. I am letting the appropriate people aware, and hopefully they will have this investigated and resolved shortly. Apologies for the inconvenience. |
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#e61919
Support Manager
154778
0
1
Apr 27, 2024 23:19:00 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Oct 20, 2015 8:13:16 GMT -8
Hello,
Thank you for bringing this problem to our attention. Could you hit F12 while in your browser to open up the developer console on your browser and then click the "Network" tab. Then reload any of your forum pages and let me know (with a screenshot preferably) what is taking the longest to load on the page or is failing to ever load completely on the page?
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inherit
159278
0
Feb 25, 2015 7:19:37 GMT -8
Emerald
Member Since 2010
346
October 2010
emeraldx
|
Post by Emerald on Oct 20, 2015 8:41:02 GMT -8
I am sorry Michael it isn't me that is having the problem and the member who is is having the problem hasn't got the know how to do as you are asking. She said the whole forum is slow not just one area - it's the whole forum. |
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#e61919
Support Manager
154778
0
1
Apr 27, 2024 23:19:00 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Oct 20, 2015 8:57:15 GMT -8
I am sorry Michael it isn't me that is having the problem and the member who is is having the problem hasn't got the know how to do as you are asking. She said the whole forum is slow not just one area - it's the whole forum. Could you walk them through the steps I listed and see if they're able to produce anything? The issue I'm thinking of could affect the whole forum and this is the way to test for it! |
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inherit
159278
0
Feb 25, 2015 7:19:37 GMT -8
Emerald
Member Since 2010
346
October 2010
emeraldx
|
Post by Emerald on Oct 20, 2015 9:30:22 GMT -8
Okay will try
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inherit
159278
0
Feb 25, 2015 7:19:37 GMT -8
Emerald
Member Since 2010
346
October 2010
emeraldx
|
Post by Emerald on Oct 21, 2015 13:28:06 GMT -8
Pat4 said thank you guys - all is running and loading okay for her now |
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