False Reported - Forums Down

[mistyeye]

Forum URL: modsim.boards.net

I'm here all the time with reports of my forums being deleted, but now, I'm really pissed. Me and my co-owner were working on a game that was uploaded to the forums, and someone decided to false report us because we banned one of his friends, now it wasn't one person. This other guy owns a forums with almost 10,000 members, and he posted that he wanted our forums down for revenge, and sure enough, the cruddy ToS got us down, Section 25(a). Taken down for no reason.

[Kami]

You will have to contact the abuse department directly at: [e-mail]

The tech support staff has no access to this information and are unable to assist.

[Jack]

Look, this has happened to me and MistyEye plenty of times and it's getting really frustrating. The abuse team aren't responding to MistyEye. Is there any way we can have some sort of recognition and get our forums back, i'm disappointed that you can get taken down for false reports this easily.

[Brian]

The abuse department is the only means of contact in regards to Terms of Service deletions. The staff of ProBoards Support cannot assist you in the restoration of your forum beyond directing you to the correct avenue in which to dispute the deletion as we do not handle reported forums.

[Jack]

Not being rude, but this has happened so many times now. We've been flagged twice for FALSE accusations. I don't understand why we are always taken down so quickly while others have to be flagged like 100 times to be taken down.

[Brian]

The forum in question has only been taken down with a Terms of Service deletion once in the past, and that was a temporary measure in which we were working with the admin to restore their access to the forum.

The most recent prior deletion was in this thread where the deletion was user-initiated by the admin account, not by the abuse department.

There is a substantial difference between both of the forum deletions I cited and this one.

[Jack]

I'm just saying that we shouldn't of even been taken down. There was no reason for the ProBoards to take us down without proof of what "we did". We will wait for the abuse center to reply, but it will probably take forever. I'm just disappointed that we are always on here complaining how it got deleted or removed.

[Jack]

The forums are back online now.

[mmhmm]

Nov 14, 2016 13:36:04 GMT -8 Jack said:

I'm just saying that we shouldn't of even been taken down. There was no reason for the ProBoards to take us down without proof of what "we did". We will wait for the abuse center to reply, but it will probably take forever. I'm just disappointed that we are always on here complaining how it got deleted or removed.

In that case, it didn't take "forever", did it? There's no need for you to be disappointed over being here and complaining. You can easily avoid that by not coming here to complain, since the admins here on Support don't deal with ToS violations and cannot help you with your problems.

[Brian]

I'd rather not dissuade users from complaining should they experience any dissatisfaction with our service. We welcome any feedback, positive or negative. Both provide insight into customer satisfaction.