Forum deleted arbitrarily

[Former Member]

"In accordance with Section 25(a) of the ProBoards Terms of Service, this forum has been taken offline."

I only just made the forum and I was the only user, seeing as I just made it, so what rule did I break to cause you to disable it?

[Brian]

Hi, bobbob.

Please email our abuse department at [e-mail] for any questions regarding Terms of Service removals. The staff of ProBoards Support are unable to assist with forums being taken offline.

[Former Member]

Thanks.

[darkknightthe]

Honestly, to you or anyone else in the same situation, do not bother emailing the abuse department with any queries regarding a 25(a) deletion. Based on several examples I know of, they do not respond with anything except form letters, which tell you nothing except they have the right to delete your hard work for any reason or no reason at all (which is simple a restatement of 25a), and so basically inferring you're a fool for signing up here in the first place.

The truth of their lack of transparency or accountability would be more widely known if the people running the only sensible alternate outlet for customers with genuine complaints (other than independent platforms or the media), this support board, allowed these grievances to be aired. Instead, they just feed you the party line and claim this never happens, and claim the reason for a wholesale unrecoverable deletion is always clear and justified, and then lock the thread. They basically call you a liar, then invite you to email the abuse department! The department that several people can prove in a court of law, does not and apparently has no intention of ever responding to good faith queries from aggrieved customers blindsided by these deletions. You couldn't make it up.

[Brian]

Aug 29, 2017 12:12:37 GMT -8 darkknightthe said:

The truth of their lack of transparency or accountability would be more widely known if the people running the only sensible alternate outlet for customers with genuine complaints (other than independent platforms or the media), this support board, allowed these grievances to be aired. Instead, they just feed you the party line and claim this never happens, and claim the reason for a wholesale unrecoverable deletion is always clear and justified, and then lock the thread. They basically call you a liar, then invite you to email the abuse department! The department that several people can prove in a court of law, does not and apparently has no intention of ever responding to good faith queries from aggrieved customers blindsided by these deletions. You couldn't make it up.

Judging from your post history you weren't denied the opportunity to air your grievances.

support.proboards.com/thread/638196/transparency-abuse-department

Regardless, the Support Board is not the place to receive an answer about something that's solely handled by the abuse department. Hijacking resolved threads from prior dates does not contribute progress towards reaching your preferred resolution.