Forum Blocked Assistance Required

[sparklekaz]

Forum URL: thegodlight.proboards.com and my own url spiritualforum.me.uk

Hi,

I have received the following message. In accordance with Section 25(a) of the ProBoards Terms of Service, this forum has been taken offline.

I have had this forum for 12 years. I normally leave everything in the hands of my Web Designer. I really do not know what has gone wrong. But I will fix any issue, that has caused a contravention of your rules. Please, please can you reactivate my site and tell me what I need to do, and I will make sure it is done immediately.

We have over 3,000 members on our forum, and this site means a lot to all of them. It would be a devastating loss to the community we have created there. I am truly sorry for anything that may have been done to break the rules, and I sincerely promise it will not happen again. I would very much appreciate your help in this matter. It has upset me very much. I have had no notification from proboards prior to this. If I had, I would have had it fixed straight away. 

Sincerely
Kaz

[moonbeam]

ToS deletions are not handled on support as the abuse team is totally separate. You will need to send an email to [e-mail].

[Craig]

Hi

Unfortunately, Terms of Service issues are not dealt with on the support forum, but if you shoot a message over to the abuse team at [e-mail] they should hopefully be able to help you. Notifications are sent via the Private Message system on the forum, so it may have been overlooked, or not seen in the time allotted. If this is the case, the team will be happy to work with you to get the issue resolved

[sparklekaz]

Hi Moonbeam and Craig,

Thank you both very much for your assistance. I will contact them straight away.

Best wishes
Kaz

[m2marsh]

It might also be informative to check the email inbox you used for the Admin account. It's possible the abuse team has warned you about the violation before taking down the Forum. Worth a look anyway...

[Craig]

Mar 29, 2018 4:32:32 GMT -8 m2marsh said:

It might also be informative to check the email inbox you used for the Admin account. It's possible the abuse team has warned you about the violation before taking down the Forum. Worth a look anyway...

It is worth a look, but normal procedure is to send a PM to the admin account on the forum.