inherit
255325
0
Sept 14, 2019 12:41:38 GMT -8
Dazzal
340
June 2018
dazzal2
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Post by Dazzal on Oct 22, 2018 15:22:32 GMT -8
Forum URL: friday-night-lights2.proboards.com/Hello, I hope I am posting in the right section. For 2 days I have had slowness and white pages on my board. For me it is happening on all of the Proboards communities that I go to. I can hardly post.
I post at 25 Proboards communities. Other systems like Tapaptalk and Jcink are working just fine for me. All other websites are working fine for me. It can't be my Internet provider, otherwise the other sites wouldn't work for me. I have asked a few of my members and they say the board is working fine. One member says he is experiencing slowness and white pages, too. By white pages I mean the whole main page goes white. I use Firefox for my browser. I also cleared my cache, cookies, history, etc. I am NOT getting error messages. Can you help? Thanks much! Dazzal
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Oct 22, 2018 15:40:01 GMT -8
Have you tried in another browser to see if you're experiencing problems there?
Do you use an adblocker or any other software that may be preventing the pages from loading?
Are there any errors in the network tab (F12 to bring up the console and then check the network tab)?
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inherit
255325
0
Sept 14, 2019 12:41:38 GMT -8
Dazzal
340
June 2018
dazzal2
|
Post by Dazzal on Oct 22, 2018 16:12:05 GMT -8
Internet Explorer is doing the same thing. I removed the adblocker from the browser, so I don't have it now. Still slowness. Network Tab F12: __________________________________ 200 GET sync?pid=500040&it=1&iv=Z_5fdac695-8b77-4855-ae12-d322610ca01d:1540252485.33 pippio.com img gif 428 B 42 B → 279 ms 200 GET iJhJueciBBPLjx0CdZQh.css storage.proboards.comstylesheet css cached 77.76 KB 200 GET forum_base_793.css storage.proboards.comstylesheet css cached 49.18 KB 302 GET tortoise.pl?mobile=0&rand=0.83711730306397&field=amount_admin&forum_id=6945317 tortoise.proboards.comimg png 323 B 68 B → 296 ms 404 GET gqFIFXrqpi0bXjwcWoRp.png friday-night-lights2.proboards.com img html 596 B 259 B → 108 ms GET 1x1.png tortoise.proboards.comimg png 0 GB 68 B → 0 ms 200 POST optimize api.viglink.com xhr js 462 B 12 B → 110 ms 7 requests 127.38 KB / 0 GB transferred Finish: 972 ms load: 298 ms
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Oct 22, 2018 16:18:22 GMT -8
Any sort of firewall or security software that might be blocking things from loading?
I'm a little stumped because obviously this isn't a forum-specific or service-wide issue. Most likely this is some sort of conflict between forum code and something else thats preventing the page from loading.
If you receive any error messages at all, please post them here so we can take a closer look.
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inherit
255325
0
Sept 14, 2019 12:41:38 GMT -8
Dazzal
340
June 2018
dazzal2
|
Post by Dazzal on Oct 22, 2018 16:25:39 GMT -8
No Michael Stone, no additional software. I have always used Eset Nod32 for my antivirus. I don't use anything extra. Yes, I will post any error messages, if I see them. Thanks! ETA: Even the support board has white pages for me.
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Oct 22, 2018 16:53:42 GMT -8
Could you try temporarily disabling the anti-virus and seeing if anything changes?
Anti-viruses update, change conditions and definitions all the time. It's entirely possible something is being blocked.
When you see a white page load it generally implies that the page was stopped or was somehow rejected. Since there seems to be no issue with the forum in general (or anyone else complaining here on support about a similar issue) then it seems likely the issue is somewhere on your end.
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inherit
255325
0
Sept 14, 2019 12:41:38 GMT -8
Dazzal
340
June 2018
dazzal2
|
Post by Dazzal on Oct 23, 2018 5:46:08 GMT -8
Secure Connection Failed The connection to login.proboards.com was interrupted while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. _____________________________________ I just rec'd this. I will disable the antivirus.
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inherit
255325
0
Sept 14, 2019 12:41:38 GMT -8
Dazzal
340
June 2018
dazzal2
|
Post by Dazzal on Oct 23, 2018 6:00:57 GMT -8
The antivirus is disabled and it's still REALLY SLOW with a white pages.
I have two members now that say the board is slow in the shoutbox. One said from forum to forum or if you want to call them "boards" on Friday Night Lights.
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Former Member
inherit
guest@proboards.com
251114
0
May 18, 2024 17:13:25 GMT -8
Former Member
0
January 1970
Former Member
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Post by Former Member on Oct 23, 2018 11:00:48 GMT -8
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
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Post by Scott on Oct 23, 2018 11:03:53 GMT -8
Are any other members of your forum reporting something similar?
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inherit
255325
0
Sept 14, 2019 12:41:38 GMT -8
Dazzal
340
June 2018
dazzal2
|
Post by Dazzal on Oct 23, 2018 14:01:10 GMT -8
Are any other members of your forum reporting something similar? ________________________ 2 members are reporting slowness on my board: Friday Night Lights.
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Oct 23, 2018 14:10:15 GMT -8
Are any other members of your forum reporting something similar? ________________________ 2 members are reporting slowness on my board: Friday Night Lights. Lets solve one issue at a time, we have no evidence to suggest that slowness and the white pages are even related. From checking out the forum people are saying that its "a little slow" which could just be internet or a million other causes. The output you listed from your console indicated pretty much everything on the page had not been loaded, or even attempted to load. Something is blocking the page from being served. Can you think of anything at all that could be preventing the page from loading?
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inherit
255513
0
Jul 5, 2019 13:55:05 GMT -8
dlobr
God Is Good All The Time, All The Time God Is Good!!!
134
June 2018
dlobr
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Post by dlobr on Oct 23, 2018 14:20:15 GMT -8
I have a member saying our forum looks distorted, everything to the left and white..... however I'm not seeing it but I also don't know what theme she has hers on.
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#e61919
Support Manager
154778
0
1
May 15, 2024 8:16:22 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Oct 23, 2018 14:26:54 GMT -8
I have a member saying our forum looks distorted, everything to the left and white..... however I'm not seeing it but I also don't know what theme she has hers on. Hi, Sounds like the CSS isn't loading for her. I'd check what theme she's on to make sure it isn't broken and ensure nothing is causing the CSS file not to load (like an ad-blocker). Also, please create your own thread for your separate issue as per the rules of this board.
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inherit
255325
0
Sept 14, 2019 12:41:38 GMT -8
Dazzal
340
June 2018
dazzal2
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Post by Dazzal on Oct 23, 2018 16:10:11 GMT -8
________________________ 2 members are reporting slowness on my board: Friday Night Lights. Lets solve one issue at a time, we have no evidence to suggest that slowness and the white pages are even related. From checking out the forum people are saying that its "a little slow" which could just be internet or a million other causes. The output you listed from your console indicated pretty much everything on the page had not been loaded, or even attempted to load. Something is blocking the page from being served. Can you think of anything at all that could be preventing the page from loading? _____________________________ Michael, I was hoping that Marti would have posted a separate thread for her experience. She was having the same issues with her board, but she already deleted it. At any rate for some reason my board seems to be running better right now. I would like to wait it out over night to see if things continue the way they are. I'll get back to you. Thanks for the feedback!
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