trouble signing in

[sarko]

Every time I try to sign in something is wrong whether name of password....have to reset password every time I go on forum....how do i fix this?

[moonbeam]

My first thought is that perhaps you have multiple forum accounts, using multiple email addresses (global accounts)? That can cause problems. If that's true, and you would like to put them all under one, post back and wet can go from there.

[Retread]

Mar 11, 2019 3:50:45 GMT -8 sarko said:

Every time I try to sign in something is wrong whether name of password....have to reset password every time I go on forum....how do i fix this?

Hi sarko

I see you had a similar problem a couple of years ago. Let's talk this through and see if we can debug your process so you can easily access forums without any unnecessary problems.

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It's possible your browser settings might be causing problems for you. I'm not sure if disabling cookies could be a factor but someone else who knows more about this (or a ProBoards Admin) could advise.

When you log in, in the first field you enter your username (not display name) OR the email address associated with the forum account. Enter your password in the second field.

IF your browser is set to auto-enter fields and remember passwords, both of these field will be automatically filled, after the first time you do it correctly.

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It shouldn't be necessary to reset your password each time, although it is necessary to use your password when logging in. You can remain logged in even when you navigate away from a forum, as long as you don't close your browser. And if you use the 'Remember Me' feature, logging in can be automatic even when you go to the forum with a new instance of the same browser.

Warning: Do NOT use the Remember Me feature on a computer where other people have access.

SPOILER: Click to show

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If you still have problems, can you describe each step you take while logging in? That way we might be able to identify what might be going wrong.

[sarko]

Tried.  Have apparently 3 different sign ins and don't know how to get rid of them.  Plus i am the admin and this does not show where the 3 accounts are.  had this forum for years and getting upset trying to correct this!  help still needed and tried what was offered in the thread!

[Michael]

Mar 28, 2019 10:39:37 GMT -8 sarko said:

Tried.  Have apparently 3 different sign ins and don't know how to get rid of them.  Plus i am the admin and this does not show where the 3 accounts are.  had this forum for years and getting upset trying to correct this!  help still needed and tried what was offered in the thread!

Hi,

Please try responding to your most recent thread, which Scott just responded to: support.proboards.com/thread/656272/help-log

[sarko]

Yo Moonbeam...3 to be exact sir.  Would like to have only one that is my webmaster login.  Thanks in advance.

[Former Member]

Apr 9, 2019 9:31:59 GMT -8 sarko said:

Yo Moonbeam...3 to be exact sir.  Would like to have only one that is my webmaster login.  Thanks in advance.

You can check out this detailed Help Guide article Linking all your forum accounts to one Global Account