Admin Center Broken?

[moro]

Forum URL: (private)

In going to the admin area of my forum (i.e area where you edit settings, themes, etc.) the page appears as plain text links, as such:



It is the same for every section of the admin area. The functions for each part are still there at the bottom of the page, like the theme creator, but it's displayed/spaced out strangely, and I don't think it works? I know editing CSS information for building plugins doesn't:



At first, I thought this was a mobile issue, since I was initially on a Kindle, but the same thing happens on a computer. It's not a forum-specific issue, as my other forums also display this, and it's not a issue with the forum's imported theme either, as the other forum I checked had the original Proboards theme. The sites don't have any plugins in common, so it's not a plugin.

[Scott]

moro, the admin panel is not affected by plugins, changes to the forum's css, themes, or layout templates.

Looking at your forum, your admin panel loads fine for me.
Some things to try are:
- see if the issue continues using a different browser
- try using a private or incognito window in your browser
- try clearing your browser's cache/cookies

Let us know how that goes.

[moro]

Huh, that's odd.

I already used a different browser when switching to my comp (Kindle uses "Silk Browser" and comp uses Chrome), but I just tried it on Internet Explorer and that didn't work either.

Incognito didn't work, and clearing all cache data in Chrome didn't work.

I have another admin on site and she said it works fine for her as well.

[Scott]

moro, the next step would be to try resetting your router/modem (unplug for 30secs~1min and then plug back in). If the issue is just happening to you and on multiple devices we need to explore connection issues.

Do you have a different connection you can test? (Like a cell phone using cell data no wi-fi?)

[Miss_Nefertiti]

the same situation exists in my forum.

I usually use google chrome as a browser. but when I saw this situation I tried it in firefox browser.

but no change. The admin panel is still the same.

Resetting the modem also did not solve the problem.

Do you have any advice?

[moro]

It does work using my phone on 4G!

Unfortunately, I performed a hard and factory reset on both my router and modem with no success. I also tried powercycling (basically turning them off and back on again in a specific order); nothing.

I've also had trouble accessing the deviantart server, so the issue goes beyond proboards, at least for me. Might just be an issue with my router at this point.

[Craig]

I would suggest that it is a problem with the .css loading on your device.  That could be down to a third party program interfering, such as an internet security suite blocking it, or a connection problem..    Are you able to load and view the .css directly?

storage.proboards.com/forum/css/admin_913.css

Note that the CSS will just appear as a lot of gobbledegook starting with:

a,abbr,acronym,address,applet,b,big,blockquote,body,caption,cent

And continuing like that, so don't be concerned if that is what you are seeing, and that is what you should see. If you don't see that, what do you see?

[moro]

Clicking the link brings me to a 404 error, saying the url was not found on this server, however it does work on my phone using 4G (I get the gobbledegook that you described).

(Also the issue with deviantart isn't a thing anymore, so this is back to just a proboards issue)

[Craig]

Jul 14, 2019 13:50:59 GMT -8 moro said:

Clicking the link brings me to a 404 error, saying the url was not found on this server, however it does work on my phone using 4G (I get the gobbledegook that you described).

(Also the issue with deviantart isn't a thing anymore, so this is back to just a proboards issue)

Interesting, and thanks.  Well, we know it exists on the server as you can access it, albeit through a different device.  Is the URL the exact same in the address bar when it shows the 404?

[zulubyte]

GET storage.proboards.com/forum/css/admin_913.css net::ERR_ABORTED 404 (Not Found)

In console for the page.

Going directly to browser on Chrome gives the following:
storage.proboads.com/forum/css/admin_913.css

Error. Page cannot be displayed. Please contact your service provider for more details. (28)

Or --

Not Found
The requested URL /forum/css/admin_913.css was not found on this server.

Just refreshing multiple times to see if there was any difference

Visiting in chrome directly also shows: Failed to load resource: the server responded with a status of 404 (Not Found) in console.

[Scott]

moro, the admin panel should be displaying properly now. Please let us know if this is not the case for you.