Missing Attachments

[fantomas]

Forum URL: heroiccthulhu.proboards.com/

We have an issue on our board where any attachments that were loaded recently are missing. If someone tries to access the attachment, they receive the error 'Attachment not found'.

I've gone into the manage attachments section of the board (http://heroiccthulhu.proboards.com/admin/settings/attachments) and the attachments are showing with a file size. However I receive the same error trying to access them there. It's the last 23 attachments that are all missing and I assume any further attachments will have the same issue. 

[Craig]

Hi

It was mentioned in another thread that they carried out some server upgrades, and this could explain your problem, in that it had a knock on effect. Could i ask you to check back for a reply from 17:00 GMT, and one of the team should be able to look in to this issue for you.

Craig

[Alex R Jamison]

So this is why avatars are gone? Same issue?

[Craig]

Nov 1, 2019 7:20:01 GMT -8 Alex R Jamison said:

So this is why avatars are gone? Same issue?

It is likely.  Themes were affected.  They said they will be pushing a fix in the morning, which is 2-3 hours from now, so i would suggest seeing if the problem is still present after that time and then creating a new topic if that fix hasn't rectified your problem.

[Michael]

Hi,

Thanks for letting us know. We're on top of the issue and should have it sorted soon!