inherit
210148
0
May 2, 2024 10:51:01 GMT -8
MartinT
193
June 2014
martint
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Post by MartinT on Dec 12, 2019 6:05:09 GMT -8
We have a member who has tried multiple times to login to our forum today only to see a message that he is banned. He then tried Chrome which allowed him in as usual. Is there something about the latest version of Opera that causes ProBoards to barf? http://theaudiostandard.net
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inherit
160323
0
Apr 29, 2024 20:29:57 GMT -8
Night
120
November 2010
lind00
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Post by Night on Dec 12, 2019 6:23:03 GMT -8
Hi!
A possible answer is that if your member is using the VPN included in Opera, because that can sometimes switch to an IP that may be banned on the service. I've seen it mentioned before that others have had similar problems when using VPNs.
The Support Staff will be online at around 5pm GMT (9am PST).
Hopefully this explains it, if not then the Staff might have more information!
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#eb7100
1480
0
1
May 3, 2024 4:39:21 GMT -8
Craig
208,877
September 2001
cmdynasty
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Post by Craig on Dec 12, 2019 6:26:41 GMT -8
The first thing i would suggest is to clear the cache, just in case the browser is loading an old cached page. Otherwise, could he have a proxy/vpn set up in opera which means he has a different IP address then when he is using chrome? If they go to www.whatismyip.com/ in opera, and let you know the IP address, does it match anything in the ban list?
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inherit
210148
0
May 2, 2024 10:51:01 GMT -8
MartinT
193
June 2014
martint
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Post by MartinT on Dec 12, 2019 6:33:01 GMT -8
Thank you, both. That does seem likely so I shall report back to the member.
Regards Martin
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#e61919
Support Staff
224482
0
1
May 3, 2024 17:46:43 GMT -8
Scott
23,343
August 2015
socalso
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Post by Scott on Dec 12, 2019 6:50:56 GMT -8
MartinT, fyi I use Opera for some things and have never had an issue using it with ProBoards.
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inherit
210148
0
May 2, 2024 10:51:01 GMT -8
MartinT
193
June 2014
martint
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Post by MartinT on Dec 12, 2019 7:42:12 GMT -8
Thank you all. It did turn out to be Opera's VPN which was assigning him a banned IP.
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