Forum removed - please help!

[kanchiperiva]

Forum URL: (private)

Hello Team

I have been with Proboards for more than 10 years now, built an active community of users and our forum had nothing out of bounds. It was set up as a discussion forum and we have accumulated tons of materials over the years in various boards within the Forum. Suddenly this morning I was shocked to see that the site is pulled down and I see a notice that "In accordance with Section 25(a) of the ProBoards Terms of Service, this forum has been taken offline."

Please, may I request you to immediately bring it up as users have already started to write to us about this and everyone is so shocked that this were to happen without any warning or notice. We would also appreciate an opportunity to download all the materials we have created and hosted so far as well. Would appreciate all your support to get this back again, thanks. 

[Kami]

Just a courtesy reply to let you know that TOS removals aren't handled here on the Support forum; I would recommend reaching out to [e-mail] with your inquiry, as support admins aren't privy to the information you're seeking. Please note it can take 1-2 business days to receive a reply, and requests for restorations / additional information may not always be honoured depending on circumstances.

While you're waiting, I recommend reading over the ProBoards Terms of Service just in case.

Some additional info: a) as far as downloads go, you will not be able to download your entire forum. individual users may download unformatted spreadsheets with individual post content of their own account(s) but no one else's; b) PB is not compatible with self-hosted forums so even if you are able to pull your content from the forum and decide to self-host in the future, you would not be able to port the whole kit and caboodle.

Sorry we can't be of more assistance!

[kanchiperiva]

Thanks for the response, I'll write to that email address provided. Much appreciated.