Nori
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Post by Nori on Feb 13, 2022 18:10:27 GMT -8
<p>Evening all ^^ I am curious about the forum search function. It seems that doing a search for a single board, targeting a single user, does not retrieve all of that users posts even if I narrow it down to the last week. For some I cannot say whether it's retrieving all or not as this particular thread search had ~1500 posts over the past week so manually counting is difficult... but there is one user who did post a few days throughout that week and 0 of their posts are discovered in a narrowed search. This isn't the only time we've noticed the search function not really working as well as we'd hope to retreive information across the years. It isn't terribly bothersome, but figured I'd finally inquire about it :3 Is there anything that can be done to make our search more reliable? Archival or organizational management of some sort? Or is this something that would be fixed with requesting a reindex? (if needed) Site: zapdoszulu.proboards.com**also apologies, the post editor keeps inserting the p tags</p>
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Kami
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Post by Kami on Feb 13, 2022 18:36:34 GMT -8
Sounds like the forum needs a reindex! Normally forums are indexed automatically but sometimes the process has a hiccup. If this happens again in the future, just come here to request one. PB admins can trigger it when they return to business hours, M-F, 9am - 5pm pacific (-8gmt).
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Nori
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Post by Nori on Feb 13, 2022 19:34:32 GMT -8
<p>Cool cool. If it is just a reindex fix, and it happens even periodically on an automatic schedule... this is an issue that has persisted over the years with bringing forth content from ~10 years ago. It'll be great if it's that simple I had always just figured perhaps our bulk was potentially causing issue. Which, if that's a thing, definitely interested in any processes we can do to mitigate that. Thank you Kami! ^^ And of course not in any rush for the admins; super low priority. Hope everyone had a great weekend.</p>
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Post by Kami on Feb 13, 2022 23:59:09 GMT -8
<p>Cool cool. If it is just a reindex fix, and it happens even periodically on an automatic schedule... this is an issue that has persisted over the years with bringing forth content from ~10 years ago. It'll be great if it's that simple I had always just figured perhaps our bulk was potentially causing issue. Which, if that's a thing, definitely interested in any processes we can do to mitigate that. Thank you Kami! ^^ And of course not in any rush for the admins; super low priority. Hope everyone had a great weekend.</p> So you basically would want to come here every time the auto-reindex fails, and ask for a manual trigger — definitely don't wait years next time! The size of your forum is definitely not the issue here, even small forums run into indexing hiccups; it's just the nature of automated processes, they're not 100% infallible.
Basically the process should be automatic BUT if you notice that things are no longer being indexed stop on by and the PB admins will give the system a kick.
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Post by Scott on Feb 14, 2022 9:06:08 GMT -8
Nori, a reindex was submitted for the forum. Please let us know if this solves your issue.
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Nori
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Post by Nori on Feb 15, 2022 7:32:48 GMT -8
<p>Is good to know Kami ^^ I didn't even know this was a thing you could request until the weekend.
The recent posts I mentioned in the initial request are showing up in search now so seems to be fixed. Thanks so much all!
Hope everyone has a lovely day.</p>
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