Custom domain - need help

[motorizer2]

HI,



I need your help with custom domain (gitare.net) . I registered domain, configured Cloudfalre, also DNS at my domain provider, and I paid custom domain service.

But when I tried to use it I was getting this:



"Hmmm… can't reach this page

gitare.net’s DNS address could not be found… diagnosing the problem now.

Did you mean http://gigafree.net/?

Search Bing for gitare net

Try running Windows Network Diagnostics.

DNS_PROBE_STARTED"



after 15 minutes, it changed to this:



"Fastly error: unknown domain: gitare.net. Please check that this domain has been added to a service.

Details: cache-vie6355-VIE"



here are screenshots of Cloudflare and domain DNS config:

















please help.

[motorizer2]

and here is DNS export from Cloudflare:

;; SOA Record
gitare.net 3600 IN SOA alexis.ns.cloudflare.com. dns.cloudflare.com. 2046398182 10000 2400 604800 3600

;; NS Records
gitare.net. 86400 IN NS alexis.ns.cloudflare.com.
gitare.net. 86400 IN NS elaine.ns.cloudflare.com.

;; CNAME Records
gitare.net. 1 IN CNAME pb.forumcustomdomain.com.

[🎶Sossity🎶]

motorizer2
An admin will get back you when the office opens.

Business/office hours are: Mon-Fri 9am-5pm Pacific time (-8 GMT)
However, occasionally, a response will be made before then so, please do keep checking back.

[Scott]

motorizer2 - I've asked our systems team to take a look.

[motorizer2]

ok, thank you.

[Scott]

motorizer2 - apologies on the delay. This should be working for you now.

[motorizer2]

hi Scott, it is working, but I can only view forum with gitare.net address. If I log-on, then it is back to gitare.freeforums.net. While logged-on if I type gitare.net in internet browser, I will be logged-out.
As I understand, I should see custom domain name (gitare.net) all the time in web browser when I'm at the forum?

[Scott]

motorizer2 -

On your forum go to Admin > Upgrades > Custom Domains. Part way down is the Default Domain section. Use the dropdown to select your custom domain.

[motorizer2]

excellent, now everything is working. thank you very much for your support!