logging in problem

[sweeswee]

Forum URL: sweeswee.proboards51.com


It's me again

This is a message I have just received in my general section:


i cant get in!!
« Thread Started on Today at 17:02 »

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After logging in, it still says welcome guest at the top left hand corner , wont let me post as anything but a guest and wont let me into the members areas without logging in again, which it refuses to accept!

Are you trying to tell me summat?¿?

...and now it says the name i,m attempting to use already belongs to another member off this forum!!

Can you help me please, oh wise ones!

*bows*

[Snakeair]

Is that member logging in with the correct username? Tell them to check the email proboards sent them when they registered at your board.

When they sign in, tell that member to check "forever" in the login box.

[Maniac :þ]

Are they using the correct username and password? Make sure they verify the password by clicking the forgot password link and trying again with the password in the e-mail they receive.

Captain Maniac

[sweeswee]

I think so, they have posted several times before. I have passed on the info you gave me. If it still doesn't work shall I tell them to rejoin or is there something I can do from my end?

*a silent tear trickles down swee's face*

[Snakeair]

Not really. Also tell that member to delete there temporary internet files and cookies. Also check cookie settings. In Internet explorer try this..... click on tools---internet options--select security tab----set it to Medium. See if all that helps this member

[sweeswee]

Thank you xxx ;D

[Snakeair]

Your welcome. Keep us posted about though.

[sweeswee]

He is able to log in as long as he clicks the 'forever' option

[Snakeair]

Cool. I'm glad he is logged in now.

[jaredg]

I think it's because he has his cookie blocker set too high. Ask him to lower a bit, if it is possible.

To lower it, select the tools option on your browser. (This is how it is done with IE) Go to Internet options, and the cookies tab. You'll be able to adjust it there.

Other browsers should have a similair way of doing so.

[sweeswee]

Now I received this email from another member

"Thanks for the invite to your site. I managed to activate my account and log in, but now it won't let me log in any more. I am using the username and password that I chose but it just keeps saying erroe and log in.

Any ideas why.

Love R xx"

Any ideas, guys?

[Snakeair]

sweeswee said:

Now I received this email from another member

"Thanks for the invite to your site. I managed to activate my account and log in, but now it won't let me log in any more. I am using the username and password that I chose but it just keeps saying erroe and log in.

Any ideas why.

Love R xx"

Any ideas, guys?

Tell that member to do a forgot password to get the correct login information emailed to them. They just getting a error message when trying to login?

[sweeswee]

I sent her a new password and it all seems okay (imo she was probably putting a capital in her name when in her profile there was none *rolls eyes*) Thanks for the help! ;D

[Snakeair]

sweeswee said:

I sent her a new password and it all seems okay (imo she was probably putting a capital in her name when in her profile there was none *rolls eyes*) Thanks for the help! ;D

Your welcome