need someones help....please

[baseballchica2004]

My Mod can not get on the board sometimes...she has changed her sn and all but she says its still asking for her key and she has gotten it and got on but every time she trys to get on it keeps asking it for her..... what can i do or what can she do....its been happing for a week now.... thanks for ur time..

[**Pennsylvania Princess 25**]

baseballchica2004 said:

My Mod can not get on the board sometimes...she has changed her sn and all but she says its still asking for her key and she has gotten it and got on but every time she trys to get on it keeps asking it for her..... what can i do or what can she do....its been happing for a week now.... thanks for ur time..

Did she already use that key to activate her account on the board??

[baseballchica2004]

she did use her key once but now it keeps asking for it.....she just can not log in...it keeps asking for her key or when she is on it has her as a staff and a guest

[**Pennsylvania Princess 25**]

baseballchica2004 said:

she did use her key once but now it keeps asking for it.....she just can not log in...it keeps asking for her key or when she is on it has her as a staff and a guest

hmmm tell her to try clearing her temp files, cookies, ect and restart her computer and see if that helps

[baseballchica2004]

ok thanks i will

[kapt]

If she already used the activation key, she'll prolly need to request another one. Then use the new one only

Kapt~`'-

[baseballchica2004]

thanks for y'all's help....she is finally in...thanks again

have a great one