User is having a problem posting

[pchel]

One of our users posted that she is having problems posting. I asked her what specificially happened and this is what she wrote:

anyone else having problems. i can reply to a thread but cant start one unless i try over and over again

this is where I asked specifics

wont let me post sends me back to main screen to sign in again. i just typed a reply to you and hit post reply and sent me back to log in and then i did and came back to the main board

Should I click on 'fix a board'. Is that for this type of problem?

[[K]hAoS]

pchel said:

One of our users posted that she is having problems posting. I asked her what specificially happened and this is what she wrote:

anyone else having problems. i can reply to a thread but cant start one unless i try over and over again

this is where I asked specifics

wont let me post sends me back to main screen to sign in again. i just typed a reply to you and hit post reply and sent me back to log in and then i did and came back to the main board

Should I click on 'fix a board'. Is that for this type of problem?

Tell her to make sure that shes logged in and also ask her to delete her cookies.

[randallnix]

I am the admin for randallnix.proboards40.com/ and when I tried to ban an IP it banned my IP instead so now I can't even look at my own board....is there anyway around this?

[Snakeair]

pchel said:

One of our users posted that she is having problems posting. I asked her what specificially happened and this is what she wrote:

anyone else having problems. i can reply to a thread but cant start one unless i try over and over again

this is where I asked specifics

wont let me post sends me back to main screen to sign in again. i just typed a reply to you and hit post reply and sent me back to log in and then i did and came back to the main board

Should I click on 'fix a board'. Is that for this type of problem?

Besides deleing the cookies and temporary internet files, tell the member to restart there computer after that. When they login make sure they use "forever" option in the login box.

randallnix said:

I am the admin for randallnix.proboards40.com/ and when I tried to ban an IP it banned my IP instead so now I can't even look at my own board....is there anyway around this?

Hi, welcome to proboards support. Please read the sticky threads before posting. Don't hijack threads, create your own thread for your forum problem. You'll get faster help that way. Now if you can go to a friends house or neighbors house to login to your account.... ya can then uban yourself. Or create a thread and wait for the admin here to unban your account.