Now PMs Have Disappeared...Why?

[annaz1]

I'm sorry to have another problem of disappearance...

...but now one of my members is saying that all her PMs have "vanished", she says she had over 800. (!!) Of course, she didn't back up.

Whilst I think I already know the answer to whether or not she can get them back (I think not!) is there any reason why this might have happened?

Thanks.

[Snakeair]

annaz1 said:

I'm sorry to have another problem of disappearance...

...but now one of my members is saying that all her PMs have "vanished", she says she had over 800. (!!) Of course, she didn't back up.

Whilst I think I already know the answer to whether or not she can get them back (I think not!) is there any reason why this might have happened?

Thanks.

Really that member shouldn't have that many to begin with. Yes she should of backed them up. Really i wouldn't go over 100 messages before backing them up. Deleted PM's can not be restored.

[Patrick [ASE]]

annaz1 said:

I'm sorry to have another problem of disappearance...

...but now one of my members is saying that all her PMs have "vanished", she says she had over 800. (!!) Of course, she didn't back up.

Whilst I think I already know the answer to whether or not she can get them back (I think not!) is there any reason why this might have happened?

Thanks.

She may have used the delete all button (possibly accidentally) ask her to check her outbox, let us know what she finds.

[annaz1]

Thanks for your responses. Yes, she says she still has her outbox messages.

Is there a problem with keeping lots and lots of PMs? Apart from the fact that it would be very annoying if you had deleted them all without backing up?

[Craig]

annaz1 said:

Thanks for your responses. Yes, she says she still has her outbox messages.

Is there a problem with keeping lots and lots of PMs? Apart from the fact that it would be very annoying if you had deleted them all without backing up?

The more you have the longer it takes to save when rewriting the file when someone send you a PM. So it's more chance of it not saving correctly, or it getting interupted. With the backup feature, there is no need to have more then 100 pms now.