A:M/C - You charged my credit card

[jansiman]

Forum URL: simanflyfishing.proboards62.com

Dear Sirs,
you charged my credit card twice on 6th December 2005 and there are stiill ads on my forum. Please explain. Thanks, Jan

[Storm]

jansiman said:

Forum URL: simanflyfishing.proboards62.com

Dear Sirs,
you charged my credit card twice on 6th December 2005 and there are stiill ads on my forum. Please explain. Thanks, Jan

You have to apply them yourself manually. Go admin, manage adfree use the drop down box and select 7 credits for the month..

[jansiman]

Welcome to the ProBoards.com Ad-free area. From this page you can manage your forum's ad-free settings and view records of past months. If you are not familiar with our ad-free program, we encourage you to read about it.

Apply Credits
--------------------------------------------------------------------------------
Currently, your account has 0 credits in it. Our ad-free cost is 7 credits per month for up to 50,000 ad-free pageviews.

You do not have enough credits in your account for our ad-free service. If you want to make your board ad-free, please go to our purchase credits page.

You currently have not used any ad-free for the month December, 2005.

No credits to apply, unfortunately

Jan

[Storm]

Check your statement for the receipt numbers for each charge and have those ready for when you are asked of them. Don't pm until they post here..

[jansiman]

Where do I check the statements?
Sorry for these questions, I am new in proboard forum.
Jan

[DDL]

I believe Storm is talking about your credit card statement.

[jansiman]

It is a circle without target solution.
I purchased 2x7 credits, but my account shows 0 credits - see above. Can somebody help?
Jan

[Snakeair]

You'll have to wait for a proboards.com staff member to reply here and look into this. Be patient might be another hour or two.

[jansiman]

snakeair said:

You'll have to wait for a proboards.com staff member to reply here and look into this. Be patient might be another hour or two.

It is not great service.

Jan

[Snakeair]

jansiman said:

snakeair said:

You'll have to wait for a proboards.com staff member to reply here and look into this. Be patient might be another hour or two.

It is not great service.

Jan

What you mean? The support admins here can check things out and give you your credits you paid for. They are not online 24 hours a day. Please be patient.

[jansiman]

snakeair said:

jansiman said:

It is not great service.

Jan

What you mean? The support admins here can check things out and give you your credits you paid for. They are not online 24 hours a day. Please be patient.

I am not patient for blank replies

[Snakeair]

Who gave you a blank reply? Like i mentioned earlier non of us members here can help you with your credits. Proboards staff needs to take care of this when they get online tonight (within the next 2 hours is when they are online).

[jansiman]

snakeair said:

Who gave you a blank reply? Like i mentioned earlier non of us members here can help you with your credits. Proboards staff needs to take care of this when they get online tonight (within the next 2 hours is when they are online).

See the first and next replies without checking my account by you.

[Snakeair]

I can't check your account, i'm not a admin here., And i did read your replies in this thread.,

[jansiman]

snakeair said:

I can't check your account, i'm not a admin here., And i did read your replies in this thread.,

I was not meant personally. I supposed somebody involved on this board will help, unfortunately not yet.

Bye now

Jan