Member Log In Problems

[Joshua1]

Over the past few weeks I have been receiving a few complaints from various members who are having trouble logging into the forum. Their member username is appearing at the bottom of the page as usual but they aren't logging in ? What could this problem be ?

[Mister Ale]

joshua1 said:

Over the past few weeks I have been receiving a few complaints from various members who are having trouble logging into the forum. Their member username is appearing at the bottom of the page as usual but they aren't logging in ? What could this problem be ?

It sounds as if they're having problems with enabled cookies to me. Have them check them by using the steps outlined here (first post, towards the bottom).

[Joshua1]

Thanks alot i'll get the members to try that out

[Snakeair]

To add onto Mister Ale's reply tell your members when loggin in to select "forever" in the login box. They could always select "logout" when they leave the forum for the night.