a couple of issues from members

[donnadoo]

Forum URL: bumps2babs.proboards61.com

hi firstly a member has blocked my emails by accident and wants to know how to unblock them also i had this message from a member..any ideas whats wrong? :


I keep trying to go on & post but it wont let me! It comes up with a error
on the page. It says at the bottom that i am logged in but then at the top
I'm still a guest!!

Any ideas??

i would be very grateful of the support, thanks

[MBME]

with the guest problem tell the user to delete all cookies and empty her temporary internet files then restart their computer and all should be fixed in that respect as for the other problem tell them the same thing but its only a 5% chance itll fix the error problem im not to sure about that.

[donnadoo]

ok thanks..does anyone have any other ideas?

[Deeply Dippy]

do you mean blocked your IM's not emails?

If he's blocked your IM's he needs to go to his inbox, and look at his preferences. In there he will have specified not to receive IM's from you.

The cookie thing happens periodically on my board too. Just clear as Mb says.

[donnadoo]

ok thanks very much.x

[donnadoo]

hi i passed that info on to my member but she has emailed me back with:

Done that & its still not working!! It says error on page at the bottom now
& add's /index.cgi? to the web address. Have they any other ideas??

[MBME]

ask her to copy the error so that we can have a look.