Pages Lost from Thread

[Spooky]

Forum URL: c19.proboards53.com

I've lost 5 pages from the following thread in the last 24 hours.

c19.proboards53.com/index.cgi?board=Fantasy&action=display&thread=1136563566&page=2

I've checked the security log and it's not been deleted accidentally or otherwise by any of my staff and 'fix a board' doesn't work.

We've had increasing problems with the 'too many connections' message and wondered if the overloaded server is causing our problems.

[Snakeair]

cablecat said:

Forum URL: c19.proboards53.com

I've lost 5 pages from the following thread in the last 24 hours.

c19.proboards53.com/index.cgi?board=Fantasy&action=display&thread=1136563566&page=2

I've checked the security log and it's not been deleted accidentally or otherwise by any of my staff and 'fix a board' doesn't work.

We've had increasing problems with the 'too many connections' message and wondered if the overloaded server is causing our problems.

Could you make that one board viewable to guests so we can see what you talking about. One thing to keep in mind is when a thread gets around 50 pages lock it and create a new thread for that topic.


The TMC message should be getting better any day now. Last week 5 new servers was purchased and set up. Proboards admins been working on balancing the servers to cut down on the TMC message. I don't think the TMC message is causing your board problems.

[Spooky]

Thanks - have temporarily opened that board to guests. The thread in question was only 7 pages long - we've lost the first 5.

I sincerely hope they sort the TMC problem. Our board is very busy and it's been virtually inaccessible during the British evenings over the last couple of weeks. Members are starting to give up!

[Snakeair]

You sure nothing in the security log shows posts being deleted. Try the fix a board 1 more time for that board. If that doesn't work then let Craig or Martyn take a look. Delete posts/threads can not be recovered i'm afraid.

[Spooky]

Nothing on the security log whatsoever.

I will try 'fix a board' when I can. At the moment, the board is inaccessible due to the 'too many connections' problem. Probably won't be able to do it for a few hours now

Modifying to say: tried fix a board again and it still didn't work. Still can't really access the board due to TMC though!

[Spooky]

Please could a mod have a look at this for me before the too many connections message starts. It will kick in during the next hour and then you won't be able to look for about 5 hours.

[Snakeair]

An admin will reply here sometime today to address the TMC issue for us. Just be patient.

[Craig]

Looks liek the two proboards are connected. Martyn is sorting out the TMC problem and attempting to spread the load to the new servers. The TMC should be going soon.

[Spooky]

Thanks Craig

Will the lost data be retrievable? It did contain artwork by the members and it will be a real shame if it is gone.

Also some members have received strange pm's where the sender's IP address is logged as the message subject. Is it all connected to the overloaded server?