encoding problem during conversion (beta tested version)

[sol9999]

Hi!  

me again....

As suspected I run into huge encoding problem when I beta tested my forum santa-barbara.proboards.com
I will try to explain as clear as I possibly can

My forum is in Russian language and it got all wrong during conversion and I tried to change encoding manually but it did not want to come back to Cyrillic characters.
santa-barbara.freemessageboards.com/

This is how it looks in v4 and how it should look like


This is how it looks in v5 after conversion


And basically it's the same problem that was described in this thread support.proboards.com/thread/456272/encoding-problems-beta-zone-upgrade, except there it's Greek and not Russian.

Now, when I created a new thread (in the beta version) the russian characters displayed perfectly along with english ones - but only in that newly created thread.
Then I tried to retype some names of the boards and English / Russian displayed good in all browsers - which is a very good news for me because right now in v4 my forum displays properly only in IE and in all others is gibberish. 

So I really hope there is a way to preserve the content of my forum during the upgrade....
I can retype some of the names and copy and paste some of the things, but though my forum is very young it's big enough for me to die doing copy/paste.

Other than that I really liked the new version (even my customized smilies were all there ), but I guess I will opt-out for now and really hope you will find some sort of solution for me.
 
Thanks in advance.....

[David Clark]

Hi sol9999,

As far as foreign character conversion goes, we are still making adjustments (as you can see ). Although the workload is growing exponentially now that we're nearing v5's launch, but I'll bring this up again with our system admins when they get back in to the office tomorrow and let you know what I get.

For now, however, yes - I advise you remain opted out until we can get this addressed.

[sol9999]

Hi David,

thanks for the reply

I will remain opted out until a safe way to convert is found, I can wait no problem.   

Thanks again!

[sol9999]

Hi, can you please move my question to the support board!

[Brian]

Moving this so we don't lose track of it.

This is still on Martyn Dale's list of things that need to be done to the converter, but rest assured that it's high priority.

[sol9999]

Thank you!

[sol9999]

Hi,

any news on a safe way to convert?

thanks...

[CheatAreZee]

Hi sol9999,

I don't see this listed in the tasks for our system admins anymore, but just to be safe, can you do a new betazone conversion of your forum using your betazone key to see if the issues still exist for you with a new betazone conversion?

[sol9999]

Hi,

Oh, ok! I didn't realize that it could have already been fixed.
Will do the beta test first.

Thanks

[sol9999]

Hi again,

I tried it and it is still the same as it was before (http://sbarbara.freemessageboards.com)
Newly created threads display fine in both English and Russian, but everything previously created in Russian and converted is all messed up...


I guess (as a worst case scenario) I could close my board for maintenance and copy paste the important things... but there are a lot of them and I would need to keep the original forum "on" while copying into a new one .... hmmm...

[RedBassett]

I've reopened this ticket for ProBoards staff to see. ProBoards' offices hours are 9am-5pm, Pacific Time.

[CheatAreZee]

Thanks for checking back on it, sol9999. I'll make a note with our system admins to let them know there's still a problem with this and we can see about getting a possible ETA for you when everyone is back in the office on Tuesday. My apologies for the extended delay, however.

[sol9999]

Ricky, thanks a lot!

No need to apologize... will wait as long as it takes

[sol9999]

Hi,

me again with the same question.... has anything been done to safely transfer my forum?
I need someone to give me a realistic answer - if it is possible, then it's great all around, but it's been already a year (and I do know there's been lots and tons of things to do besides this one) but if it is not possible, I'd rather know now. Because then I'll try to copy/paste my boards, because I don't want to loose any of it and I do have some time now to do this crazy thing. Otherwise if I wait and then someone tells me on Christmas morning that it is not possible, then my forum is doomed.

thanks

p.s. is there a way to stay on v.4?

[Former Member]

Just to answer your p.s. there, no, there's no way to stay on V4.5 after 2014 begins and all forums convert to V5. There will be no remnants of V4.5
The admins will be on soon enough to address the rest of your post, though ^^