inherit
206010
0
Mar 5, 2014 15:24:29 GMT -8
wcfields
25
February 2014
wcfields
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Post by wcfields on Feb 26, 2014 18:08:21 GMT -8
Forum URL: goldensilents.proboards.com/The owner of this forum wishes to transfer ownership to me. But, she has forgotten her username and password. What can she do? Thanks!
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inherit
165908
0
Aug 12, 2020 19:54:47 GMT -8
mmhmm
The only people who don't make mistakes are those who aren't doing anything.
5,506
April 2011
mmhmm
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Post by mmhmm on Feb 26, 2014 18:12:09 GMT -8
If she's the owner of the forum, her username is admin. If she doesn't remember her password, she can use admin as her username and use the forgot password option to get to the forum. Then, she'll need to come here to support and make an account using the same email address she used to start the forum. She can then confirm she agrees to you taking ownership of the forum and the admins here on support will guide you both through the process.
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inherit
namaste
197894
0
Nov 15, 2013 13:06:18 GMT -8
Jaguar
Fear does not stop death. It stops life.
7,151
August 2013
sugilite
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Post by Jaguar on Feb 26, 2014 18:14:47 GMT -8
Support Admins are on 9am to 5pm PST.
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inherit
206010
0
Mar 5, 2014 15:24:29 GMT -8
wcfields
25
February 2014
wcfields
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Post by wcfields on Feb 26, 2014 20:37:37 GMT -8
If she's the owner of the forum, her username is admin. If she doesn't remember her password, she can use admin as her username and use the forgot password option to get to the forum. Then, she'll need to come here to support and make an account using the same email address she used to start the forum. She can then confirm she agrees to you taking ownership of the forum and the admins here on support will guide you both through the process. She doesn't remember the email address. She created the forum about 9 years ago. |
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inherit
206010
0
Mar 5, 2014 15:24:29 GMT -8
wcfields
25
February 2014
wcfields
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Post by wcfields on Feb 26, 2014 20:38:24 GMT -8
Is there a phone number that she can call?
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inherit
165908
0
Aug 12, 2020 19:54:47 GMT -8
mmhmm
The only people who don't make mistakes are those who aren't doing anything.
5,506
April 2011
mmhmm
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Post by mmhmm on Feb 26, 2014 20:39:23 GMT -8
The only way staff can verify the ownership of the forum is by email address. I have seen the admins here work with an owner to help them remember a forgotten email, however. She'll need to register here on the support forum, however, to receive that help.
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inherit
165908
0
Aug 12, 2020 19:54:47 GMT -8
mmhmm
The only people who don't make mistakes are those who aren't doing anything.
5,506
April 2011
mmhmm
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Post by mmhmm on Feb 26, 2014 20:40:13 GMT -8
A telephone call isn't going to change anything, I'm afraid. The email address is what's used to verify the ownership of the account. The best thing for her to do is register here on support and ask for assistance.
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inherit
206010
0
Mar 5, 2014 15:24:29 GMT -8
wcfields
25
February 2014
wcfields
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Post by wcfields on Feb 26, 2014 20:47:18 GMT -8
A telephone call isn't going to change anything, I'm afraid. The email address is what's used to verify the ownership of the account. The best thing for her to do is register here on support and ask for assistance. Thank you for your suggestions. I have passed along the information and a link to this thread. wcfields |
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inherit
165908
0
Aug 12, 2020 19:54:47 GMT -8
mmhmm
The only people who don't make mistakes are those who aren't doing anything.
5,506
April 2011
mmhmm
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Post by mmhmm on Feb 26, 2014 20:49:31 GMT -8
Great! Good luck with the transfer of ownership. I hope something can be worked out to make it possible for you.  |
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inherit
(??_?)
181912
RIP RIP RIP Almost RIP - Why does this social section still exist? 0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on Feb 27, 2014 8:24:34 GMT -8
Hi wcfields, According to the profile of the admin account, the main admin account was last accessed 13 hours ago. Was she able to regain access to the account then? |
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inherit
206010
0
Mar 5, 2014 15:24:29 GMT -8
wcfields
25
February 2014
wcfields
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Post by wcfields on Feb 27, 2014 8:38:35 GMT -8
I don't know. We've been emailing each other trying to
figure this thing out. In her last message, she said she wasn't
feeling well. So I don't know if she remembered her password
to get back in or not. I'll have to wait and see.
WC FIELDS
Ooops, I meant to say if she remembered her email
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inherit
206010
0
Mar 5, 2014 15:24:29 GMT -8
wcfields
25
February 2014
wcfields
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Post by wcfields on Feb 27, 2014 8:49:46 GMT -8
Hi wcfields, According to the profile of the admin account, the main admin account was last accessed 13 hours ago. Was she able to regain access to the account then? Rick, I misunderstood you. She has no problem entering the Golden Silents message board. She has problems getting into the ProBoards support forum. WC FIELDS |
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inherit
(??_?)
181912
RIP RIP RIP Almost RIP - Why does this social section still exist? 0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
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Post by CheatAreZee on Feb 27, 2014 9:00:06 GMT -8
Hi wcfields, According to the profile of the admin account, the main admin account was last accessed 13 hours ago. Was she able to regain access to the account then? Rick, I misunderstood you. She has no problem entering the Golden Silents message board. She has problems getting into the ProBoards support forum. WC FIELDS Thanks for clarifying. It looks like she has the account with the username filmgal tied to her global account for the support forum here. When she logs into support, have her type in filmgal for the username along with the same password that she uses to login to the admin account on the goldensilents forum and that should do it |
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inherit
206010
0
Mar 5, 2014 15:24:29 GMT -8
wcfields
25
February 2014
wcfields
|
Post by wcfields on Feb 27, 2014 9:07:38 GMT -8
Rick, I misunderstood you. She has no problem entering the Golden Silents message board. She has problems getting into the ProBoards support forum. WC FIELDS Thanks for clarifying. It looks like she has the account with the username filmgal tied to her global account for the support forum here. When she logs into support, have her type in filmgal for the username along with the same password that she uses to login to the admin account on the goldensilents forum and that should do it Is that what she needs to do to log in here so we can change ownership of the Golden Silents message board? WC FIELDS |
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inherit
(??_?)
181912
RIP RIP RIP Almost RIP - Why does this social section still exist? 0
1
Jul 6, 2015 20:35:17 GMT -8
CheatAreZee
56,804
March 2005
zyvoloski
Ricky's Mini-Profile
|
Post by CheatAreZee on Feb 27, 2014 9:22:28 GMT -8
Thanks for clarifying. It looks like she has the account with the username filmgal tied to her global account for the support forum here. When she logs into support, have her type in filmgal for the username along with the same password that she uses to login to the admin account on the goldensilents forum and that should do it Is that what she needs to do to log in here so we can change ownership of the Golden Silents message board? WC FIELDS Correct |
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