HELP - Shoutbox Reply Counter Amount

[FukuHound]

I have searched everywhere here, and cannot find any help with extending my shoutbox reply counter amount.  It is set to 256 characters, and I want to extend that to 500.

I have found it within the page source code of the forum using my web developer tools in firefox, so it would be an easy fix, and it is:

line 1058: <span class="shoutbox_counter"><span class="shoutbox_amount">0</span>/256</span>

BUT cannot find anywhere, in my forum admin tools, to be able to get into this code to change it to 500

HELP!!!!!  Realllly need to change this, as we are all sick of being limited to this 256 character limit in each shoutbox reply.

Thanks in advance, for any help with this

[Brian]

Hi, FukuHound.

It's not possible to increase the amount of characters that you can use in a shoutbox message as it's hard-coded into the software. Sorry.

[FukuHound]

Okay, understand, BUT, is there any way your developers could give us an option to be able to extend the Shoutbox reply counter amount to 500?...  Like have the option in the Visual Editor to make it a choice for either 256 or 500?  Sure would make things a lot easier for us, and it would be a simple code change for the developers.

Please, please, please....... 

[Brian]

I don't believe we have any plans to increase the character limit at this time, but I'll label this as a feature request anyways for the devs to consider.

[FukuHound]

Thanks so much.  
We really do need to be able to make it 500.  At 256 it just feels like the goobtoob live chats during live streams.  Ugh!

[David Clark]

Hey FukuHound - just wanted to mention that a couple of other admins in your shoes have managed to work around the shoutbox's limitations by also having an embedded 3rd-party chat box somewhere on the forum, like on a custom page or in a sidebar. Often times those chat boxes have a much higher character limit.