Member login problem

[martinimaster]

Forum URL: angelfairie.proboards57.com

I got this email from one of the regular members of my board, over the past couple days she has been having trouble from her home computer logging in. Anyone know how to help?



"Hi,
First, I have a computer at work (who doesn't these days) that I can sign on to the board with no problem. That's probably how you so me on.

This computer at home is the one with the problem. When I attempt to sign on, I'm back to the login page but when I scroll down to users on line, my name shows up, but I can't access anything.

I've even tried to register a new name, but I keep getting an error message that I'm using the wrong registration form. What???

Obviously there is something with this computer, but what I don't know."

[Phrate]

I think this has hapenned to me before. When she is typing in her username, if she's presses "tab" to switch to the password, that may be the problem. I figured this by puttin in my username, then hit tab and then password. It said pass was wrong. I tried it without pressing tab and it worked. It's either just me, or proboards codes mess up when you press "tab".

[martinimaster]

Thanks so much, that solved her problem, that was exactly what happened.