banned from my own board

[backtotheblue]

Forum URL: hufc1908.proboards.com

one of the moderators banned a account which was under my name now i can`t get on my own site.lol

[Craig]

Hi

Are you able to contact that moderator at all to get them to unban the IP? If not, and you are the main admin, a member of the ProBoards team will be able to unban it for you. They get online at 17:00 GMT.

[Scott]

backtotheblue, since I see no bans on your forum, can I assume you were able to resolve this and have access to your forum?

[backtotheblue]

Cheer yes i did thanks.

Another question i banned someone yesterday from the forum but today i get a warning from proboards about said thread which we have now removed ,is there anyway i can find out who made the complaint even though i have a good idea who it was.

[Brian]

All reports made to the abuse department shall remain anonymous. We will not disclose personal information submitted to our service through the Report Abuse page.

[backtotheblue]

Dec 27, 2016 12:45:25 GMT -8 Brian said:

All reports made to the abuse department shall remain anonymous. We will not disclose personal information submitted to our service through the Report Abuse page.

this came from another forum because i banned one of there users for stiring up trouble on the board there was no such remarks made to anyone but they report us i have removed the thread just pure jealousy ,what happens now i have removed said thread and how can i stop this other forum making these claims.?

[Brian]

The abuse department will review the forum again after the 48 hours following the initial warning have transpired to confirm that the offending content has been removed. If no offending content is found life will resume as usual on the forum.

Your forum will only receive a warning message from the abuse department if they receive a valid report and discover offending content on your forum. If your forum contains no such content you'll never see a single trace of the abuse department no matter how many times you get reported.

[backtotheblue]

But is it fare that these people can report you over and over again using different people of there forum to do so that is what worries me how can I stop this forum from doing this .

[moonbeam]

They can report all they like. Nothing you can do to stop them. All you can do is make sure your forum complies with the ToS. Abuse investigates all reports it receives. If they determine there's no problem, then they will not even say anything to you.

[Kami]

Dec 27, 2016 19:12:42 GMT -8 moonbeam said:

They can report all they like. Nothing you can do to stop them. All you can do is make sure your forum complies with the ToS. Abuse investigates all reports it receives. If they determine there's no problem, then they will not even say anything to you.

To add to this: it shouldn't matter who is doing the reporting. If there is TOS-violating content on your forum, it could be satan himself hitting the report button and it'd be valid. Whether or not someone has a vendetta against you is irrelevant when it comes to the action PB takes regarding the valid (as opposed to false) reports the abuse department receives.

It is worth noting that repeated false reports against a forum alerts the abuse dept. that someone's trying to make your life difficult. I saw a thread within the last month or two wherein a perfectly innocent forum kept getting reported, and an admin responded that they knew of the false reports and any reports against the forum were taken with a grain of salt.

The fact that you are, in fact, receiving a warning means that your content violates the TOS, full stop. Whomever reported it, even if their intention was to make life difficult for you, followed the correct procedure.