inherit
254148
0
Mar 8, 2019 10:08:10 GMT -8
vanwoman
190
April 2018
vanwoman
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Post by vanwoman on Aug 1, 2018 12:24:02 GMT -8
ukhippies.boards.net/One of my members can't get back to the Mobile Site even after logging off and back on again. This usually works for me, so have run out out of suggestions. Is there a link to the Mobile Site please?
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#eb7100
33409
0
1
Nov 24, 2024 4:27:37 GMT -8
Brian
48,130
November 2004
smashmaster3
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Post by Brian on Aug 1, 2018 12:27:37 GMT -8
Hi, vanwoman. The setting to switch back and forth between the mobile and desktop version of the forum is determined by the assignment of a session cookie to the browser rather than visiting a specific link. Have them try closing the browser completely, then opening it again. This should hopefully remove the cookie as their session will have expired.
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inherit
254148
0
Mar 8, 2019 10:08:10 GMT -8
vanwoman
190
April 2018
vanwoman
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Post by vanwoman on Aug 1, 2018 12:32:38 GMT -8
I'm pretty sure he logged off but came back to the Desktop site when he logged in again.
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#eb7100
33409
0
1
Nov 24, 2024 4:27:37 GMT -8
Brian
48,130
November 2004
smashmaster3
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Post by Brian on Aug 1, 2018 12:37:41 GMT -8
Regardless, I would suggest explicitly closing the browser if the browser they're using normally defaults to the mobile version.
The forum will remain on the desktop version of the forum if either the browser cookie is still in place or their browser/device combination isn't being recognized as a mobile device.
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#e61919
Support Staff
224482
0
1
Nov 22, 2024 17:59:24 GMT -8
Scott
“Asking for help isn't giving up... it's refusing to give up.”
24,532
August 2015
socalso
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Post by Scott on Aug 1, 2018 13:10:32 GMT -8
vanwoman, while in the desktop view on a mobile device at the very bottom of the forum page should be a link to "Switch to Mobile Version". It was previously hidden on your forum due to the color of your links. I added CSS affecting just that link to the default theme so it will be visible again.
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