Custom Domain With Persistent DNS Error 1001

[mysterycharge]

Forum URL: mysterycharge.com/

The only domain that is currently working right now is mysterycharge.freeforums.net/ 
However, we have already made our payment for our Custom Domain. 

Our Main Problem: 
Upon purchasing our Custom Domain through ProBoards, we choose the option "I want to manage my DNS." From there we went on to choose "Option 2: A Record." This step was completed on our end and we added (104.16.4.137-104.16.8.137). 

Our Current DNS is currently set up through:
- GoDaddy
AND
- DMSmadeeasy.com 

We have continued to get the "Error 1001 Ray ID: 44adfac271b3ba0c • 2018-08-15 19:13:37 UTC
DNS resolution error" 

Next Steps?
- We are wondering what we can do here since we have purchased the Upgrade of Custom Domain, set up the IPs both through GoDaddy and DNSmadeeasy.com - and we are still getting the error. 
- We are wondering you may be caching some kind of domain settings or something.
Becuase we have set up the DNS records on two different DNS providers.
Using both methods provided.

[Scott]

mysterycharge , the A Record information is incorrect as there as been a recent change. Apologies as that section of the admin panel is in the process of being updated.

Please see the two sticky threads at the top of this board:

Custom Domains/Cloudflare 1001 Error
and
Setting up a custom domain using CNAME method on Cloudflare

Edit: if you are just using the root custom domain for your forum, it would easiest to just let us manage the DNS by pointing the nameservers in GoDaddy to:
ns.proboards.com
ns2.proboards.com

[mysterycharge]

A CNAME Cross-User Banned error is due to Cloudflare's prohibition on CNAME records pointing from one Cloudflare user into another Cloudflare user's account. ... Incoming CNAME records from other user accounts can be permitted for Pro, Business, and Enterprise customers by contacting support.Aug 8, 2018
Error 1014: CNAME Cross-User Banned – Cloudflare Support
support.cloudflare.com/hc/.../213432887-Error-1014-CNAME-Cross-User-Banne...

That is the error we are getting.

[Brian]

Can you provide a screenshot of what you're entering into your DNS records that leads to that message?

[mysterycharge]

Thank you for your response. We have attached the file Image (26) to this reply of what we are seeing.

[Brian]

Your CNAME needs to be pointed towards the following exactly as typed in the threads Scott linked:

customdomain.proboards.com

It should not be pointed towards the forum URL.

[mysterycharge]

Thank you ProBoards team for your help! We have made that change and the page with the custom domain is now up and running.