inherit
255931
0
Jan 14, 2019 17:13:35 GMT -8
utvrider
32
August 2018
utvrider
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Post by utvrider on Aug 16, 2018 13:53:45 GMT -8
I just purchased a Godaddy domain, i got the nameservers changed per the instructions in the upgrades page. and i enter how long i want it linked to my forum and i enter the domain name, but a screen pops and says" You must have permission on this forum to purchase a custom domain."
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#eb7100
33409
0
1
Nov 24, 2024 4:27:37 GMT -8
Brian
48,130
November 2004
smashmaster3
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Post by Brian on Aug 16, 2018 13:56:32 GMT -8
Hi, utvrider. Your account here doesn't appear to be associated with the forum in any way. If that's the global account you're attempting to purchase the custom domain under you'll get a permission error. |
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inherit
255931
0
Jan 14, 2019 17:13:35 GMT -8
utvrider
32
August 2018
utvrider
|
Post by utvrider on Aug 16, 2018 13:58:06 GMT -8
I'm trying to purchase it from the founder account.
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#eb7100
33409
0
1
Nov 24, 2024 4:27:37 GMT -8
Brian
48,130
November 2004
smashmaster3
|
Post by Brian on Aug 16, 2018 13:59:44 GMT -8
On the ProBoards.com homepage does it show you as being logged in under the global account the main admin account of the forum is tied to?
Purchases are tied to your global account, so if you're logged into a global account that isn't tied to the forum account you reached the purchase page from you'll receive that permission error.
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inherit
255931
0
Jan 14, 2019 17:13:35 GMT -8
utvrider
32
August 2018
utvrider
|
Post by utvrider on Aug 16, 2018 14:00:17 GMT -8
Hi, utvrider . Your account here doesn't appear to be associated with the forum in any way. If that's the global account you're attempting to purchase the custom domain under you'll get a permission error. Oh i see, i made an account just to join a PB forum awhile back, but i guess i created a new global account when i created this forum. |
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inherit
255931
0
Jan 14, 2019 17:13:35 GMT -8
utvrider
32
August 2018
utvrider
|
Post by utvrider on Aug 16, 2018 14:01:51 GMT -8
On the ProBoards.com homepage does it show you as being logged in under the global account the main admin account of the forum is tied to? Purchases are tied to your global account, so if you're logged into a global account that isn't tied to the forum account you reached the purchase page from you'll receive that permission error. on the PB home page, im logged in as the global account from when i joined a forum and on my forum Im on a different global account.. |
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#eb7100
33409
0
1
Nov 24, 2024 4:27:37 GMT -8
Brian
48,130
November 2004
smashmaster3
|
Post by Brian on Aug 16, 2018 14:03:02 GMT -8
You'll need to log out of that global account and log into the one tied to the main admin account of the forum you're attempting to purchase the custom domain on.
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inherit
255931
0
Jan 14, 2019 17:13:35 GMT -8
utvrider
32
August 2018
utvrider
|
Post by utvrider on Aug 16, 2018 14:05:36 GMT -8
Alrighty, i got it figured out.
Thank you very much for your help!!!!
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inherit
255931
0
Jan 14, 2019 17:13:35 GMT -8
utvrider
32
August 2018
utvrider
|
Post by utvrider on Aug 17, 2018 18:47:53 GMT -8
but i can't connect the domain (pay the 13.99) Since i don't have a credit card. i was using a pre paid card..... bummer
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#e61919
Support Staff
224482
0
Member is Online
1
Dec 2, 2024 14:43:29 GMT -8
Scott
“Asking for help isn't giving up... it's refusing to give up.”
24,547
August 2015
socalso
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Post by Scott on Aug 19, 2018 4:30:32 GMT -8
utvrider, unfortunately we are not accepting prepaid cards. You can read more about it here: link
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