Unable to add a poll

[vanwoman]

ukhippies.boards.net/

I've just had three attempts to add a poll to a thread I started.
The first time I tried to create the poll first. On clicking create poll, the screen went blank. I tried again, first writing the initial post, then tried to add the poll. The screen went blank.
I then made the first post, created the thread, and tried to edit in the poll. The screen went blank, and the poll wasn't added.

[Brian]

Hi, vanwoman.

Can you provide a screenshot illustrating the issue?

Also, is this on the desktop or mobile version of the forum?

[vanwoman]

I'm on a BlackBerry but using the the desktop version.
If I give you a screen shot, it will only be a shot of the forum background! There's no message, the whole forum disappears, with just the background remaining.

[Brian]

What web browser are you experiencing this in?

[vanwoman]

I use the BlackBerry OS browser. I click on 'add poll' and get this

[Brian]

That browser is unfortunately not among our list of supported mobile browsers, though technically if you're using the desktop version of the forum it isn't designed to officially support any mobile browsers at all, even those we officially support on the mobile version.

The only thing of note in your screenshot is the PBN bar is zoomed in pretty close. I'm not sure if that serves as any indication that the content is just offscreen and needs to be scrolled into view but it's something to consider.

If you continue having issues I recommend trying to perform the same action on the mobile version of the forum as unsupported mobile browsers are far more likely to have a better chance of working there.

[vanwoman]

The reason I use the desktop version on my BlackBerry is many of the functions of the mobile version don't work on my phone. I now know this includes adding a poll!

[Brian]

I unfortunately wouldn't be able to offer any other solutions or fixes as the device you specified isn't among our supported browsers. This also means that any issues specific to that device unfortunately won't be addressed by a developer as the percentage of users on our service who utilize it doesn't meet the threshold required for us to officially support it. Sorry!