inherit
258273
0
Jul 4, 2023 12:00:40 GMT -8
jstone63
2
April 2019
jstone63
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Post by jstone63 on Apr 15, 2019 9:55:03 GMT -8
Forum URL: bennyshouse.com/This forum just changed to require login to access. When I try to access this board directly, I am not asked to sign in but instead I am redirected to a ProBoards screen saying I need to be logged in. This screen has has no links on it to allow me to login or to take me to the login screen. I have to manually go to the ProBoards site and then click login in order to login. No problem, I simply changed my link to Benny's House to take me to the ProBoards login page, but... After I login I am presented with my Proboards memberships. The link to Benny's House given to me by ProBoards takes me back to the same error screen saying I must be logged in to access the board. The only way I can access the forum is to click on my member name and it then takes me to my membership screen for the forum area instead of the main forum screen. I cleared my cache and cookies and this did not change how Proboards is functioning. Definitely not user friendly. Is there an easier way to gain access to my forums or a setting on the forum that requires a change?
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inherit
6871
0
May 4, 2024 2:39:32 GMT -8
bigballofyarn
"If you wish to make an apple pie from scratch, you must first invent the universe." -Carl Sagan
7,427
January 2003
bigballofyarn
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Post by bigballofyarn on Apr 15, 2019 10:24:04 GMT -8
Forum URL: bennyshouse.com/This forum just changed to require login to access. When I try to access this board directly, I am not asked to sign in but instead I am redirected to a ProBoards screen saying I need to be logged in. This screen has has no links on it to allow me to login or to take me to the login screen. I have to manually go to the ProBoards site and then click login in order to login. No problem, I simply changed my link to Benny's House to take me to the ProBoards login page, but... After I login I am presented with my Proboards memberships. The link to Benny's House given to me by ProBoards takes me back to the same error screen saying I must be logged in to access the board. The only way I can access the forum is to click on my member name and it then takes me to my membership screen for the forum area instead of the main forum screen. I cleared my cache and cookies and this did not change how Proboards is functioning. Definitely not user friendly. Is there an easier way to gain access to my forums or a setting on the forum that requires a change? It sounds like you are trying to access a page within the forum instead of the forum's home page. Then it sounded like you tried to log in to your Proboards Global account outside of that forum. Click on the link you provided in your post. When I try to access www.bennyshouse.comI see a button to log in and a button to register.
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#e61919
Support Manager
154778
0
1
May 3, 2024 16:11:00 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Apr 15, 2019 11:00:40 GMT -8
Hi, Do you experience any issues using the main login link that bigballofyarn posted in her screenshot above? Clicking on the account name on the Dashboard will log you into that account but clicking on the forum name will not log you into any account. The logic here being you want to view the forum vs. you want to be on the forum with x account. This is confusing and one of the reasons the dashboard will be reworked.
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inherit
258273
0
Jul 4, 2023 12:00:40 GMT -8
jstone63
2
April 2019
jstone63
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Post by jstone63 on Apr 16, 2019 21:38:43 GMT -8
I feel extremely stupid. The error screen came up and I did not even think to scroll down. Sure enough. All I had to do was click the login button and everything worked fine.
Thanks!
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