inherit
258837
0
Jun 28, 2019 15:07:39 GMT -8
unexpectedturn
5
June 2019
unexpectedturn
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Post by unexpectedturn on Jun 28, 2019 4:07:30 GMT -8
Forum URL: habbousdf.boards.netThis error only pops up when opening the Messages on the forums. I can browse the entire forums but cannot go to my messages. It is not just me it is happening to, so it is not an isolated issue. The problem is - it is not happening to EVERYONE. It is happening to me, who lives in America, another girl in the US and one in India, So it cannot be location based. These other friends have been experiencing this error code for multiple days. We can all open messages on our phones but not on our computers. We have all tried clearing cookies, using different web browsers, basically any fix you can possibly think of. I HAVE read the other threads that have the same error but have not found a solution to any of our issues.
My messages were working perfectly fine before this morning. Now when I try to open them I receive this Error code and this screen -
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#eb7100
1480
0
Member is Online
1
May 2, 2024 1:17:51 GMT -8
Craig
208,870
September 2001
cmdynasty
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Post by Craig on Jun 28, 2019 4:26:30 GMT -8
Hi That is strange. There doesn't seem to be any widespread problem, based on no one else has reported this yet. The team should be online soon and will be able to check things ProBoards end and see if there is any reason why you are getting the error. Could i invite you to check back shortly for a reply.
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inherit
258837
0
Jun 28, 2019 15:07:39 GMT -8
unexpectedturn
5
June 2019
unexpectedturn
|
Post by unexpectedturn on Jun 28, 2019 4:29:15 GMT -8
It has been a strange problem indeed. Everything you could think of on our end we have tried to solve this. It seems once someone on our forums gets the 520 Error, they cannot get back into messages on the computer. It also seems to be slowly spreading around our forums. It just started with one person a few days ago and has upped to at least 3 with the issue.
I'll be awaiting your reply, thank you for your help!
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#eb7100
1480
0
Member is Online
1
May 2, 2024 1:17:51 GMT -8
Craig
208,870
September 2001
cmdynasty
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Post by Craig on Jun 28, 2019 4:31:53 GMT -8
Just because i notice you have a PM related plugin. Does it make any difference if you disable that plugin [ and then clear cache etc ] and try and access?
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inherit
258837
0
Jun 28, 2019 15:07:39 GMT -8
unexpectedturn
5
June 2019
unexpectedturn
|
Post by unexpectedturn on Jun 28, 2019 4:36:22 GMT -8
Disabled all plugins just in case, cleared history, same issue.
What makes this particular error strange(er) is that I can browse the entire forums with no issue, but when I go to my messages thats when the error pops up.
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#eb7100
1480
0
Member is Online
1
May 2, 2024 1:17:51 GMT -8
Craig
208,870
September 2001
cmdynasty
|
Post by Craig on Jun 28, 2019 4:43:08 GMT -8
Disabled all plugins just in case, cleared history, same issue. What makes this particular error strange(er) is that I can browse the entire forums with no issue, but when I go to my messages thats when the error pops up. The staff will be online in 2-3 hours, could i ask that you check back from that time
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#e61919
Support Staff
224482
0
1
May 1, 2024 15:57:15 GMT -8
Scott
23,320
August 2015
socalso
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Post by Scott on Jun 28, 2019 6:38:18 GMT -8
unexpectedturn, I was able to replicate the error. Can you please provide the usernames of the other two members you say are experiencing this same issue. (Feel free to PM me if you don't wish post their usernames here.) Thanks
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inherit
258837
0
Jun 28, 2019 15:07:39 GMT -8
unexpectedturn
5
June 2019
unexpectedturn
|
Post by unexpectedturn on Jun 28, 2019 7:25:09 GMT -8
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#e61919
Support Staff
224482
0
1
May 1, 2024 15:57:15 GMT -8
Scott
23,320
August 2015
socalso
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Post by Scott on Jun 28, 2019 8:19:40 GMT -8
unexpectedturn, thanks for the PM. I've alerted systems to investigate.
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#e61919
Support Manager
154778
0
1
Apr 27, 2024 23:19:00 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Jun 28, 2019 12:20:46 GMT -8
Hi,
This should now be resolved! If any users continue to experience an issue please let us know.
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inherit
258837
0
Jun 28, 2019 15:07:39 GMT -8
unexpectedturn
5
June 2019
unexpectedturn
|
Post by unexpectedturn on Jun 28, 2019 13:27:40 GMT -8
Hello Michael ! The problem is resolved for me, and for most of the others I have spoken with. If anything comes up I will let you all know. Thank you, Scott , and Craig so much!
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