inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
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Post by t33skelton on Feb 11, 2021 12:23:19 GMT -8
Forum URL: support.proboards.comwhen I log in none of my boards come up that I am using on my mobile device. How do I get them to do so and then once I am in this support board, how do I get back to the main page without having to start over
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
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Post by Michael on Feb 11, 2021 12:28:21 GMT -8
Hi, Are you referring to the Forum Dashboard? I'm guessing the "Main Page" you're referring to is ProBoards.com which you can return to by navigating to ProBoards.com or by clicking on the button in the lower right.
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 12:30:17 GMT -8
basically I am in three groups on my phone app so I logged in to my laptop and none of them show up. I figured it would be under dashboard but nothing
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 12:34:15 GMT -8
I found the main page icon at bottom. thanks
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 12:47:32 GMT -8
Any luck? This support link populated on my mobile device but I still cannot find my other 3 on my laptop
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Feb 11, 2021 12:54:24 GMT -8
Hi,
What phone app? Are you sure you're logging into the correct account?
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 12:57:31 GMT -8
sorry not app. just through browser. I think I am logged in correctly, if not how would this support forum be showing up on my account on the browser on my phone with the other 3
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Feb 11, 2021 13:03:49 GMT -8
Hi,
It sounds like you created two global accounts. Global accounts are what hold all of the individual forum accounts and are tied to your email.
Check what email is listed on the Forum Dashboard under Account>Account Settings on both your phone and your desktop.
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 13:09:30 GMT -8
Where do I find the settings on my phone screen page? But how could the support page be here on my phone with the other 3 on the same dashboard if I used a different email
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 13:11:13 GMT -8
I found the settings and they are the same
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 13:12:12 GMT -8
* Is the same for both
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#e61919
Support Manager
154778
0
1
Apr 22, 2024 12:15:24 GMT -8
Michael
19,550
May 2010
wiseowl
|
Post by Michael on Feb 11, 2021 13:14:21 GMT -8
Hi,
Are you using an ad-blocker or anything that could prevent the accounts from appearing?
I see no issue with the Global Account tied to your Support forum account and I see 3 other forums tied to the same Global Account.
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 13:27:26 GMT -8
all I get is an ad every time I go into the dashboard, so don't think that is it
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inherit
263585
0
Jun 14, 2022 19:34:38 GMT -8
t33skelton
24
February 2021
t33skelton
|
Post by t33skelton on Feb 11, 2021 13:30:29 GMT -8
under settings there is an option to unlink forums from global. should the boards be listed here? if so none are
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#e61919
Support Staff
224482
0
1
Apr 25, 2024 17:50:06 GMT -8
Scott
23,287
August 2015
socalso
|
Post by Scott on Feb 11, 2021 13:31:21 GMT -8
t33skelton, are you able to take a screenshot of what you see when you are logged in to the dashboard?
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