Username search not working - reindex needed

[vincent07]

Hello,
I am unable to locate a few members of my forum or add them to member groups, despite their usernames existing. I'm told the forum needs a reindex to fix this.

Forum is: cormyrdalelands.boards.net

[Michael]

Hi,

Which members are not showing up and where are they not showing up (where are you searching)?

[vincent07]

I have some members just not showing up in the member search function.  This means I cannot add them to user groups, as it won't populate their username. 

[Michael]

Hi,

Which members are not showing up? Just point me to their profiles.

[Scott]

vincent07, indexing should be occurring whenever changes are made, but sometimes the process does get interrupted, that is until the next change occurs. How are things looking today? If the issue still persists can you give a sample like Michael asked?

[vincent07]

It appears to work today. I was able to find the user and add them. Thanks!