inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Oct 29, 2021 23:28:07 GMT -8
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inherit
140147
0
May 18, 2024 21:02:33 GMT -8
Nscalerr 🐺
Throw me to the wolves and I'll return leading the pack!
3,009
May 2009
nscalerr
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Post by Nscalerr 🐺 on Oct 30, 2021 0:46:11 GMT -8
Hi britanniaIt looks like the black bar is where an advert is located in mobile view. I am seeing the same bar here on Support in mobile view.
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Oct 30, 2021 1:00:47 GMT -8
Presumably that is if you have ad-free or use an ad blocker?
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inherit
140147
0
May 18, 2024 21:02:33 GMT -8
Nscalerr 🐺
Throw me to the wolves and I'll return leading the pack!
3,009
May 2009
nscalerr
|
Post by Nscalerr 🐺 on Oct 30, 2021 1:09:45 GMT -8
The black bar is there for a narrow advert when you use a mobile device to view the forum. Also adverts don't show up in ad-free, so you wouldn't see the black bar, (or any other adverts on your forum).
If members are seeing an empty black bar, can ytou ask if they are using an adblocker??
Btw the use of adblockers is a violation of the ProBoards Terms of Service, so if members are using one, they need to whitelist all the ProBoards sites!
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
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Post by Scott on Oct 31, 2021 8:41:45 GMT -8
britannia, most likely it's an ad that for whatever reason is not displaying properly. Are you still experiencing this issue?
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
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Post by britannia on Oct 31, 2021 12:35:25 GMT -8
Hi Scott,
Yes, some of our members are experiencing it.
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#e61919
Support Staff
224482
0
1
May 17, 2024 16:18:36 GMT -8
Scott
23,384
August 2015
socalso
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Post by Scott on Nov 1, 2021 9:06:49 GMT -8
britannia, after double-checking with our ad team, the black bar is an ad placeholder and sometimes there isn't an ad to fill that spot. We'll look into suppressing the placeholder if there are no ads to show.
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inherit
147439
0
Oct 15, 2013 3:44:38 GMT -8
britannia
343
September 2009
britannia
|
Post by britannia on Nov 1, 2021 13:30:23 GMT -8
Thank you Scott.
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