Please help - unable to register

[Talira Greycrest]

Forum URL: mankindleashed.freeforums.net/


I'd like to register a new account with the forum shown above, however, reCAPTCHA keeps failing and won't let me submit my registration. Have tried several times. Need some help fixing this problem.

[Craig]

Hi

Does the recaptcha appear? Does it give you an error message at all when you submit the captcha?

[Talira Greycrest]

The recaptcha appears, but this pops up every time I try to submit my registration:

[bigballofyarn]

Click on "I'm not a robot," but try waiting a bit to see if the captcha shows up. If you click "submit" immediately, I think you'll keep seeing that dialog over and over.

[Craig]

It may have something to do with the login pages link being changed. Could i ask that you try again later today, and it should hopefully work. In the meantime, i can only apologise for the inconvenience.

[yogibearbull]

Dec 20, 2021 5:03:57 GMT -8 Craig said:

It may have something to do with the login pages link being changed. Could i ask that you try again later today, and it should hopefully work. In the meantime, i can only apologise for the inconvenience.

Reference to PB login links being changed grabbed my attention. I noticed something WAS going on. On phone, I was often being logged off (but could log back in with stored info), or the display often changed from Desktop to Mobile (I like Desktop version even on my phone; Mobile just looks bigger but has fewer Navigation buttons visible). So, I KNEW that something was going on. 

[jonasher0528]

i have members trying to join my board and getting the same issues.   They put a check mark in the box for captcha submit and the captcha comes back immediatley.   I am woking with him to help help him but I am having the same issue on my side.   I let him register as a guest in the meantime but that is not acceptable.   His user name is carlfarris72.   Thanks

[Scott]

jonasher0528 - as Craig posted above, this is most likely related to the login issue of this weekend.

I've alerted our systems team to this issue.

[Talira Greycrest]

Just tried again, it still isn't working. Will try again later.

[Michael]

Hi,

The issue with the CAPTCHA should now be resolved. Please let me know if you or your members experience any further issue!

[Talira Greycrest]

All fixed!!

[Craig]

Dec 20, 2021 22:10:04 GMT -8 Talira Greycrest said:

All fixed!!

Thanks for posting back   Glad it is working for you again now, and apologies again for the inconvenience that was caused.