Password Predicament.

[Meli]

Hi there,

I have an old account to a proboards from back in 2011. I couldn’t tel you the password or email affiliated with the account as I didn’t use my original email at the time. Is there anyway support can think of a way I can retrieve that info or find another way to use the account? The admin of the site is no longer around so I’m not sure who else to contact.


Thanks!

[Craig]

Hi

Unfortunately, as i am sure you can appreciate for security and privacy reasons, you would need access to the email address used to create the account.

Is it possible that although you can not recall the email address, that you still have access to it?

[Meli]

Good morning,

I can’t recall the email but if I did, I’d likely still have access, yes.

I know the account username, and can tell you when I joined but don’t remember the email I used. ): are y’all able to update it for me?

[Gecko]

Jan 31, 2022 5:17:28 GMT -8 Meli said:

Good morning,

I can’t recall the email but if I did, I’d likely still have access, yes.

I know the account username, and can tell you when I joined but don’t remember the email I used. ): are y’all able to update it for me?

Again, due to security/privacy reasons, staff also can't just update people's emails.

Good news though, since you know the account name. If you go to the log in page for the forum, you will find a 'forgot password' link. Click that and then put your username in in the next screen and that will send a password reset link to the email associated with that account.

Then it's just a case of checking your email accounts and hopefully finding the email in one of them.