inherit
109851
0
Mar 2, 2024 9:04:39 GMT -8
picasso47
437
August 2007
picasso47
|
Post by picasso47 on Feb 25, 2022 10:12:41 GMT -8
Forum URL: http://kitbagmates Hi, I've had notification from a member that they can't get access to kitbagmates.com Having logged on myself, I found that a message came up ........ It looks like this domain name has expired. To access this forum, please use this URL instead:
kitbagmates.proboards.comIn February 2020 I had the following message, but haven't seen a reminder to do this for this year. You have purchased the following items for this forum:
Add custom domain: kitbagmates.com
Can someone advise me please. Thanks
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
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Post by Scott on Feb 25, 2022 10:22:12 GMT -8
picasso47, you domain linking has expired. If you go to Upgrades > Custom Domains in your admin panel you can renew the linking.
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inherit
109851
0
Mar 2, 2024 9:04:39 GMT -8
picasso47
437
August 2007
picasso47
|
Post by picasso47 on Feb 25, 2022 10:31:26 GMT -8
Thankyou Scott, Just found this is in Admin and upgraded and paid for a further two years. Been a long time since I've done this and forgot.....my bad Are reminders sent out for this?
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
|
Post by Scott on Feb 25, 2022 10:47:23 GMT -8
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inherit
109851
0
Mar 2, 2024 9:04:39 GMT -8
picasso47
437
August 2007
picasso47
|
Post by picasso47 on Mar 2, 2024 2:28:17 GMT -8
Hi,
A member of my forum can no longer get into this forum. The name expired a few days ago. I've gone into Admin and clicked on upgrade for Kitbagmates.com for 1 year and a message has come up that I'm not allowed. Any advice please.
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
|
Post by Scott on Mar 2, 2024 4:30:24 GMT -8
picasso47 - if you are the forum creator, make sure you are logged into the admin account (username: admin).
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inherit
109851
0
Mar 2, 2024 9:04:39 GMT -8
picasso47
437
August 2007
picasso47
|
Post by picasso47 on Mar 2, 2024 6:10:36 GMT -8
Hi, Yes I'm the Admin and have gone onto the forum as Admin. Got to the 'Upgrade' box and clicked on Kitbagmates.com and this message comes up.....
You must have permission on this forum to purchase a custom domain.
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
|
Post by Scott on Mar 2, 2024 6:27:36 GMT -8
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inherit
109851
0
Mar 2, 2024 9:04:39 GMT -8
picasso47
437
August 2007
picasso47
|
Post by picasso47 on Mar 2, 2024 7:05:42 GMT -8
I'm logged into kitbagmates.proboards.com. When I click on Admin and then 'my Account' it then reverts to proboards.com but can see nowhere to go from there. I have no idea what I'm doing.
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#e61919
Support Staff
224482
0
1
Apr 26, 2024 17:33:12 GMT -8
Scott
23,300
August 2015
socalso
|
Post by Scott on Mar 2, 2024 7:41:14 GMT -8
picasso47 - Making a purchase, like renewing the custom domain linking, requires one to be logged into their global account. Sorry I wasn't clearer before. Make sure you are logged in to your global account at proboards.com and then go back to the forum to Admin > Upgrades > Custom Domains and try to renew the domain linking.
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inherit
109851
0
Mar 2, 2024 9:04:39 GMT -8
picasso47
437
August 2007
picasso47
|
Post by picasso47 on Mar 2, 2024 8:22:34 GMT -8
Thankyou Scott, it's all showing correctly now.
Because I'd just paid to keep the name with the Domain Name Provider, I forgot to then pay Proboards. Senior moment I think.
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