Need to Change Card on file for my Ad Free monthly bill

[krathyn]

Forum URL: (private)
 The card on file for my monthly payment is obsolete (bank doing. I need to enter new card to retain payment status, including any past due bills. Thankyou,
Krathyn

[Michael]

Hi krathyn,

You'll want to cancel your existing subscription and then start a new subscription with your new card. Your old subscription history will still be retained and you can view it on the forum dashboard (ProBoards.com and login to your global account>Account drop down menu>Subscriptions).

If you have any questions about the process, just let me know.

[krathyn]

apparently the subscription was not done with a card, but through my checking account. The subscription is current through this month.
Maybe I don't really need to do anything else.
Thank you for the advice though. I was glad to find the amount had already been deducted from my checking account on the second of the month.
Relieved.

[Craig]

Mar 4, 2023 15:37:01 GMT -8 krathyn said:

apparently the subscription was not done with a card, but through my checking account. The subscription is current through this month.
Maybe I don't really need to do anything else.
Thank you for the advice though. I was glad to find the amount had already been deducted from my checking account on the second of the month.
Relieved.

Was it just the card details changed?  If it was, when you set up the subscription, you set up what is called a continuous payment authority.  The CPA may transfer automatically to the new card details.