Instagram posts not embedding/previewing

[suefb]

Forum URL: unitedfansofhj.freeforums.net/

Instagram posts are currently not embedding/previewing properly on our page. Two users have reported this on both laptop and phone platforms. 

It's NOT the case that the IG user has not allowed embedding. This just shows the IG link inside a small rectangle (same as what typically shows up, for example, when you attempt to post something from a private IG user). 

[Scott]

suefb - are they using the insert embed for adding the link to the post?

[Michael]

Hi suefb,

I took a look at the forum and see what you're talking about.

How are you grabbing the URLs to the posts? I was able to replicate the post not embedding properly when using the links shared on your forum, but when I went to the post myself (on IG) and grabbed the link (three dots>copy link), the embed worked perfectly on my test forum. 

[Michael]

It looks like Instagram have made a change to their links. I am not sure if this change was intentional on their part because I'm unable to find any published details about this change.

At this point I would assume someone over at Meta made an unintentional change and expect to see it reverted soon. If this ends up being a permanent state of affairs (hopefully with some published info detailing the changes) we'll look into updating the embed code.

[suefb]

Okay, thank you for checking into it. I see that if I use </> to post, it maintains the longer-form url and embeds properly, but of course, this impacts all previous posts that have embedded IG links as well, so I hope they change it back or that it's an easy fix from your end. 

[suefb]

It's been a week since Instagram changed their link format. Not sure how long to wait until concluding it's permanent. Has it been documented anywhere yet? I don't mind using the </> workaround moving forward, but this also impacts every previous post of an Instagram link to the board.

[Scott]

suefb -
No further information at this time. And unfortunately I am not aware of any method to "fix" the previous posts other than manually editing the post and using the embed </> to make them display. Sorry I don't have better news.

[suefb]

May 4, 2023 10:22:08 GMT -8 Scott said:

suefb -
No further information at this time. And unfortunately I am not aware of any method to "fix" the previous posts other than manually editing the post and using the embed </> to make them display. Sorry I don't have better news.

Okay, thanks. I wasn't asking about a fix for previous posts, only pointing out that if you eventually fix it so that embedding works again without the </>, it will be the same for all the previous IG posts as well, not just the new ones. 

[suefb]

Just wondering if you plan to eventually make an update so that IG posts embed automatically with the new IG url format without having to use the </> icon to create the tags? My board has years worth of content that consists to a large extent of embedded IG posts which no longer show up.

[Michael]

Hi suefb,

I don't have an exact ETA but someone will look into this soon.

[Michael]

Hi suefb,

A global fix for this issue should be rolling out now.

[suefb]

May 25, 2023 16:54:48 GMT -8 Michael said:

Hi suefb ,

A global fix for this issue should be rolling out now.

I see that it's in place. Thank you so much! 

[🎶Sossity🎶]

Aug 22, 2023 5:17:12 GMT -8 @balletrist said:

Ugh, I totally feel the frustration about Instagram posts not embedding or previewing properly. It's like playing hide and seek with our own content! 😅 Maybe they're cooking up some updates again.

@balletrist
This issue  from a few months back, was resolved for the thread starter.
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