Can't Upgrade Attachment Storage

[galeforce]

I want to upgrade the attachment storage because our forum is running out of space but every time I click on the 'increase storage' button I just get the angry bear page. Also, the 'increase storage' button is red and I thought that was odd because I don't remember it being that way before and wondered if this was significant.

What am I doing wrong? Please help!

[🎶Sossity🎶]

Nov 5, 2023 21:27:02 GMT -8 galeforce said:

I want to upgrade the attachment storage because our forum is running out of space but every time I click on the 'increase storage' button I just get the angry bear page. Also, the 'increase storage' button is red and I thought that was odd because I don't remember it being that way before and wondered if this was significant.

What am I doing wrong? Please help!

galeforce
Please post a link to your forum. An admin will  check things out for you.
Business/office hours are: Mon-Fri 9am-5pm Pacific time (-8 GMT)

Meantime, double check that you’re taking the correct steps, in the link below:

support.proboards.com/thread/460874/managing-file-storage

[galeforce]

Nov 6, 2023 0:21:28 GMT -8 🎶Sossity🎶 said:

Nov 5, 2023 21:27:02 GMT -8 galeforce said:

I want to upgrade the attachment storage because our forum is running out of space but every time I click on the 'increase storage' button I just get the angry bear page. Also, the 'increase storage' button is red and I thought that was odd because I don't remember it being that way before and wondered if this was significant.

What am I doing wrong? Please help!

galeforce
Please post a link to your forum. An admin will  check things out for you.
Business/office hours are: Mon-Fri 9am-5pm Pacific time (-8 GMT)

Meantime, double check that you’re taking the correct steps, in the link below:

support.proboards.com/thread/460874/managing-file-storage

Thank you @sossity, I forgot about the time difference. 

[Scott]

Nov 5, 2023 21:27:02 GMT -8 galeforce said:

I want to upgrade the attachment storage because our forum is running out of space but every time I click on the 'increase storage' button I just get the angry bear page.

I'm not seeing an issue with the purchase page. Please try again.  

Also, the 'increase storage' button is red and I thought that was odd because I don't remember it being that way before and wondered if this was significant.

When any of the file storage indicators for Themes, Plugins, or Attachments turns red to let you know space is getting full, the corresponding Increase Storage button will change color as well.

[galeforce]

Thanks Scott, I'll try again.