Search Function Not Working Properly

[jhquinn1]

Forum URL: (private)

The search function is not working accurately. I am searching for Threads that exist, and they do not come up. 

Is this the Indexing piece other have messaged about? 

[Kami]

Feb 16, 2024 22:06:57 GMT -8 jhquinn1 said:

Forum URL: (private)

The search function is not working accurately. I am searching for Threads that exist, and they do not come up. 

Is this the Indexing piece other have messaged about? 

Yup. Forums are automatically indexed, but every so often they need a little cajoling. PB admins can trigger this, but to levelset expectations the next 3 days are non-business days (weekends + a Monday holiday). An PB admin can trigger one on Tuesday for sure, but they sometimes check in over days off so check back during pacific time waking hours (-8 gmt).

[Scott]

jhquinn1 - a reindex request has been submitted for the forum.

[jhquinn1]

Feb 17, 2024 7:16:53 GMT -8 Scott said:

jhquinn1 - a reindex request has been submitted for the forum.

Thank you, it appears it is working better now.