New Member Activation Email Not Received

[tomiseksj]

Forum URL: (private)

I have a new member who registered for my forum on February 10th. When he tries to log in he gets a notice to "Please check your email for your activation key."

He says he has checked, to include his spam folder, but hasn't found the email.

He also has pressed the "Resend Activation Email" several times but still hasn't received one.

Can you check on your end to see what might be happening? The userID is ozrit. I will PM his email address if needed.

Hi Steven,
I logged in and got "Please check your email for your activation key" but I didn't receive any email (spam checked). I tried several times to
press "Resend Activation Email" but still nothing.
I have no idea how to proceed.
Regards,
Oz

[Craig]

Hi

A member of the ProBoards team will have a look at the status of those emails for you when they get online today. Could i invite you to check back for a response from around 16:00 gmt.

Craig

[Scott]

tomiseksj - I believe this should be sorted now. Please have the new member try again to have the activation email resent.

[tomiseksj]

I've just asked him to do that and will let you know the outcome.

[tomiseksj]

Scott ,

Oz is in and sends the following:

Thank you! I just posted.
Regards,
Oz

Thanks from me, as well!

[Scott]

tomiseksj - you're welcome.