Custom domain: Certificate error (Fastly.com)

[ricanarab]

Forum URL: (private)

Hi - I have been using a custom domain for a few years now, and upon renewing we began to receive the below certificate error. Users cannot reach the forum at all. 



Requested host does not match any Subject Alternative Names (SANs) on TLS certificate [38c6a12a870ccb1e3455cf49cb196b99145b1e4b10b4d098d851b9ba65219cf7] in use with this connection.

Visit https://docs.fastly.com/en/guides/common-400-errors#error-421-misdirected-request for more information.

[Scott]

ricanarab-

I've asked our systems team to look into this. In the meantime you should be able to log in with the original forum URL

[Scott]

ricanarab - this should all be sorted now.

[ricanarab]

Looks like it's working now for all users. Thank you!