Member Has a Login Problem

[ozarkstom]

Forum URL: countryconservatives.proboards.com/

A member sent me this PM, and I've no idea how to help her.

Hi Tom!
Unfortunately I had to update my overarching Proboards password and name. Now I cannot get into this site (only this on seems affected) on my phone which is the main way I get to the site.

It wants me to set up a new identity (no) and password (0k)

Of course I am messaging you on my computer which for some reason has no problems.

[Michael]

Hi,

If the user logs into their global account on ProBoards.com do they see your forum listed on the dashboard?

[ozarkstom]

Thanks, I'll ask.

[ozarkstom]

Apparently the member reset their Proboards Global Account password and cleared the problem up.

Thanks for your help.

[Craig]

Mar 7, 2024 4:31:17 GMT -8 ozarkstom said:

Apparently the member reset their Proboards Global Account password and cleared the problem up.

Thanks for your help.

Thanks for posting back. Glad they got it sorted