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[stevecureboi]

Forum URL: (private)
Hi.
I have recently got a new master card & had to unsubscribe to my extra storage & re-purchase with the new card as it's up for renewal on March 11th.
However, I mistakenly purchased a new ad-free allowance (ref 420191) on top of the one I already have which is up for renewal on April 1st.
I cancelled immediately once I realised. Will this amount still be charged or can  the transaction be voided so I can renew with the new card on the last day of the current subscription?
I did successfully re-purchase the storage option though. So at least something went right.

Thanks

steve

[Craig]

Hi Steve

As it hadn't been started, it shouldn't have been charged yet. However, Scoot or Michael will check this for you when they get online on Monday, if you would like to check back from around 17:00 for a reply.

Craig

[stevecureboi]

Mar 11, 2024 4:10:40 GMT -8 Craig said:

Hi Steve

As it hadn't been started, it shouldn't have been charged yet. However, Scoot or Michael will check this for you when they get online on Monday, if you would like to check back from around 17:00 for a reply.

Craig

Thanks Craig. I'll check back later

[Scott]

Mar 9, 2024 23:25:54 GMT -8 stevecureboi said:

However, I mistakenly purchased a new ad-free allowance (ref 420191) on top of the one I already have which is up for renewal on April 1st.
I cancelled immediately once I realised. Will this amount still be charged or can  the transaction be voided so I can renew with the new card on the last day of the current subscription?

The charge went through immediate at the time of purchase, however I've issued a refund for the transaction.

[stevecureboi]

Mar 11, 2024 8:55:33 GMT -8 Scott said:

Mar 9, 2024 23:25:54 GMT -8 stevecureboi said:

However, I mistakenly purchased a new ad-free allowance (ref 420191) on top of the one I already have which is up for renewal on April 1st.
I cancelled immediately once I realised. Will this amount still be charged or can  the transaction be voided so I can renew with the new card on the last day of the current subscription?

The charge went through immediate at the time of purchase, however I've issued a refund for the transaction.

Thanks Scott
Next time I'll have an extra cup of coffee before trying to renew stuff.
Sorry for being a pain.

s

[Scott]

stevecureboi - no worries. It's all good.