Linking Account to Old Board

[genrebear]

Forum URL: (private)

Hi, I am trying to log into a board from 2011 but cannot remember my password and the email account that was used to create my account has been deactivated. I would like to know if there is any way to link my account on the dashboard so I can log in accordingly.

Username on the board in question is 'genrebear', same as here - when I try to log in it states that the account has already been linked but I do not know where.

Additionally it seems like I have two separate dashboards even though the account details are identical. Username is 'thehalford', email '.

Thanks for any help available

[Craig]

Hi

Unfortunately, without the email address it is unlikely you will be able to regain access to the account, i am afraid.  You can check back later today for a staff member's confirmation if you would like.

In regards to the second part of your message, if you have used two email addresses you will have two global accounts and therefore dashboards.  If i have misunderstood what you meant, could you provide a little more information please, for example, what are the two dashboards you are seeing

Craig

[genrebear]

I thought that might be the case, more's the pity.

I'm only seeing one dashboard now, which is a little odd. I'll see if I can replicate what I was seeing before and add screenshots when I can.

[Scott]

genrebear - just confirming all that Craig said.

You have a PB Dashaboard for each email address used with our service.

And unfortunately without access to the email address associated with the account on the forum, there is nothing we can do. Sorry.

[genrebear]

Thanks, no harm in asking

Here are the two account details I have, not sure if it is possible to merge these.

[Craig]

You can merge them, but it has to be done manually.

You should see an option there to Unlink forum account. This will allow you to unlink the account from that global account.

To then link it to the other global account, you would need to login to said global account and then go to the forum the account was on. Click login and then it will invite you to create an account or to link an account.

You would need to do that for each account to want to switch